WKMCA
Level 1: Cadet

Telstra email

All of a sudden not able to receive emails 

- Cannot get mail the server “mailbigpond.com” is not responding verify that you have entered the correct account info in mail settings”

 

People that have been sending email have informed be that account suspended.  

How is this error fixed? 

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1 REPLY 1
Rohan123
Level 19: Deputy Director
Level 19: Deputy Director

Re: Telstra email

Hi @WKMCA 

There are lots of people reporting this problem, I haven't seen any advice from Telstra on this or as to the reason it is happening to so many people.

so I just keep directing people to this link below, where I already helped one of Telstra's harshest critics with the same problem.

Rohan

https://crowdsupport.telstra.com.au/t5/telstra-mail/your-account-has-been-compromised/td-p/881012

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan

Set it & forget it

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