Level 1: Cadet

Telstra Mail Password Reset Link issue

I am going round and round in circles trying to reset my Mail password. The Virtual Help provides this link which does not work: https://myacct.telstra.com/forgottenPassword


Anyone else having this issue?

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Level 1: Cadet

Re: Telstra Mail Password Reset Link issue

I'm having the same issue, link is broken

Can't lodge a complaint, link is broken.

Can't contact support.

you would think an organisation like Telstra would have checked to see that these essential links would work before they removed personal support!

I can't access my mail other than from my account on their platform.

This is infuriating and no way to solve it

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit