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Level 3: Gumshoe

Telstra webmail not loading

My webmail page is not loading up any of my emails.

This has been the case for three days now.

Any suggestions? 

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13 REPLIES 13
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Level 2: Rookie

Re: Telstra webmail not loading

I have same issue - any help forthcoming?

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Level 2: Rookie

Re: Telstra webmail not loading

me too...

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Level 3: Gumshoe

Re: Telstra webmail not loading

It's been down since last Friday. Reported it to Telstra and here is their reply:

"There are issues with the Telstra webmail itself and not only yours but many customers email ids have been effected.
Our team are already working on that and will get it resolved very soon.
But as of now there is no estimated time frame given for that.
So, I would request you to please bear with us for the next 48 hours."

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Level 3: Gumshoe

Re: Telstra webmail not loading

Thanks for letting me know

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Level 22: Superhuman
Level 22: Superhuman

Re: Telstra webmail not loading

Hi Guys,

 

See https://outages.telstra.com.au/#/email?pageSource=home for updates.

Someone keeps putting vegetables in my beer crisper
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Level 3: Gumshoe

Re: Telstra webmail not loading

Thanks for the update link.  Looks like we just sit and wait and wait and wait.....

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Level 2: Rookie

Re: Telstra webmail not loading

It's unbelievable that we've been waiting for almost 10 days. Even if Telstra is updating their email servers... 10 days!

They should be able to switch over overnight.

So frustrating.

 

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Level 1: Cadet

Re: Telstra webmail not loading

wow , thanks now i know whats up ,,,, beeen hanging for days ,,,grrrrrrr

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Level 1: Cadet

Re: Telstra webmail not loading

This is getting to a be a major inconvenience.  Email are slow to load on my phone, are intermittently appearing (sometimes the next day) and I can't access things in Webmail to figure out whether Telstra have just decided to junk emails like they sometimes do when I'm waiting on an important email to set up access to government required items!

 

Have they said yet what is happening with it?  As usual, very poor service!

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Level 1: Cadet

Re: Telstra webmail not loading

today 30/08/2020 webmail 3 flashing boxes but not loading wail. I can receive emails on my phone.

 

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Level 3: Gumshoe

Re: Telstra webmail not loading

My mail has been mucking up for a month now

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Level 3: Gumshoe

Re: Telstra webmail not loading

Yep - now it has been a month!

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Level 9: Captain

Re: Telstra webmail not loading

Yes, and the cause still remains a mystery.

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