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Re: this is all gobbledegook to me!!!
Has your BigPond email recently updated to the Telstra Mail platform? If so, you should have received an email with details on how to update your settings for any email client you use.
Can find the settings if needed here: https://www.telstra.com.au/support/category/email/set-up/imap-pop-and-smtp-information-for-manual-em...
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