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Level 1: Cadet

Unable send email to bigpond due to blacklist

Hi,

 

can you please unblock our email IP 150.129.57.163 address from blacklist.

 

host extmail.bigpond.com[203.36.137.234] refused to talk to me: 550 5.7.1 Connection refused - IB115. 150.129.57.163 is blacklisted. If you believe this to be in error, please contact postmaster@bigpond.com

 

Thank you, David

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2 REPLIES 2
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Unable send email to bigpond due to blacklist

Send an email to postmaster@bigpond.com with as many details as you can provide outlined in the below thread

 

https://crowdsupport.telstra.com.au/t5/Broadband-nbn/Unable-to-send-to-BigPond-mailboxes/ta-p/753139

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
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Level 25: The Singularity
Level 25: The Singularity

Re: Unable send email to bigpond due to blacklist

You probably want to contact Varnion (to whom the IP address is allocated) as well to get them to request the removal of the blacklisting.

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