glasseshair
Level 1: Cadet

Unable to deliver to bigpond email addresse

I need to send bulk community service emails to my clients.  I am continuing to have more and more bounceback from Telstra @bigdpond.com email addresses.  

 

The latest error is: 

 

550 5.7.1 Connection refused from xxx.xx.xxx.xx. IB110

 

Is this an error by my mail merge software or is it Bigpond email server error / security control?

 

Im at the point where I need to tell Telstra users to switch to something else so they can receive the email addresses.

 

 

 

 

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1 REPLY 1
Dowser
Level 21: Augmented
Level 21: Augmented

Re: Unable to deliver to bigpond email addresse

Sending the emails in a bulk lot could be triggering spam detection on the Telstra Mail server.

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