Olimpia
Level 1: Cadet

Unable to send emails using Outlook

Hi,

 

I've been using a mobile broadband for almost 3 years now.

 

I have a tpg email account that was setup with mail.bigpond.com as outgoing server. 

 

So far for the 3 years I have not had any issues, but as of today I cannot send any email from my Outlook. I keep getting an error that the connection is refused for 121.213.114.151 and to contact the ISP. 

 

I removed the outgoing server authetication and the Outlook test fails, hence no success.

 

 

I will appeciate if I can get some assistance. 

 

Many thanks in advance,

Olimpia

.  

 

 

 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Olimpia
Level 1: Cadet

Re: Unable to send emails using Outlook

It's fixed now. I had to remove the IP address from the blocked list via a webaddress. 

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit