Krystaly78
Level 1: Cadet
October 2014

Get my phone fixed

Hi I was just wondering if I could get my Samsung galaxy note 3 screen fixed ?
  • 1,009 Views
  • 1 Reply
0 Kudos
Like
Reply

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Steph
Telstra (Retired)
Telstra (Retired)
October 2014

Re: Get my phone fixed

In response to Krystaly78

Hi Krystaly78

It is possible to get your screen fixed, however there would be a cost to do so.

The phone would need to be sent away to our National Repair Centre, who'd quote up the cost of the repair, and give you a call to let you know what this cost would be before proceeding. 

However if you chose not to proceed with the repair at the quoted cost, a handling fee of $49.50 may be charged

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

  • 0 Replies
0 Kudos
Like
Reply
Reply
Loading...

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Telstra Home >