Level 1: Cadet

Billing errors

Stop billing me Shane <snip>. Account number, <snip>. This account /contract was paid in store in full, one month ago. $590 Taylor the customer service girl at Noosa Civic Store, Sunshine Coast did it for me. I now live in Thailand and have no services or contracts with Telstra whatsoever. Thai Ph Number is <snip>. Please rectify this for me with thanks Regards Shane <snip>


Edited to remove account/personal information

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Level 23: Superhero

Re: Billing errors

Hello Shane,

The stores do not usually read these messages

For your security, you should remove your personal details.

Here are the store details

Shop T1003/4 Noosa Civic Shopping Centre, 28 Eenie Creek Road, Noosa Civic QLD 4566, Australia
07 5449 8413

Kind regards

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
Telstra (Retired)
Telstra (Retired)

Re: Billing errors

Hi Shane8,

I would recommend getting us your details via our webform here:


so we can follow up on that for you.

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