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Rashed4004
Level 1: Cadet

Where is the result for 1 million telstra plus points for subscribing to apple newsletter? it was supposed to be announced on 20th oct on telstra plus page

BW44
Level 1: Cadet

Hi, I earlier used a couple of thousand points to redeem holders for the 'Telstra Locator' CATM1 tags, I got an error saying i'd have to contact a Telstra store, so I assumed the redemption failed (in my chrome session), I then tried the same redempt ...

seardu
Level 1: Cadet

I'm currently on the JB HI FI plan and the contract ended a few days ago. Am I able to use and take advantage of the Telstra Plus 3 months credit SIM Only plans? Right now, I have 47,000 points. I read that it's for 'New Connections only'. By this, w ...

_rob
Level 1: Cadet

I’m trying to redeem the Binge offer on Telstra Plus. When I press “redeem” it tries to send a one-time PIN to my service. However, the service I have is a data only service, and it can’t receive text messages, so the one-time PIN doesn’t work. How d ...

tubba01
Level 1: Cadet

Hi all, I used a few points on a Harman Kardon Citation Mk2 speaker. It seems to be faulty as I am unable to connect it through the Google Home app. I've tried everything (switched bands, turned one band off, disconnected all devices from the Wi-Fi a ...

_ScreenName
Level 2: Rookie

Signed up and received the device and email confirmation, however, cannot use the product at all as the subscription is not active per the mobile app. Cannot get through on phone nor chat, this is the last resort to trying to get some customer servic ...

Telstramember
Level 1: Cadet

Hello, speaking of Telstra+, I’ve never really used the tech support, but when I want to use it due to extremely slow internet  - I’m on hold for an hour? I thought gold / platinum VIP service would be quicker then this? 

Norm99
Level 1: Cadet

Have being getting code Support code: CNE1072 for months when trying to log into Telstra Plus. Have been asking support for over one month on the Telstra App with no success  They dont seem to even read my problem, its almost funny some of the respon ...

A77
Level 1: Cadet

Seem to get a different answer every time. 14 days after completion date, after 1 billing cycle, not sure if eligible and so on.

smee90
Level 5: Eagle Eye

Hello, I just signed up for this great free offer, and the device should be arriving tomorrow, however when I checked my services in the Telstra 24/7 dashboard I noticed that there is now a new menu item "Telstra Locator Subscription" and it shows th ...

_ScreenName
Level 2: Rookie

Signed up and received the device and email confirmation, however, cannot use the product at all as the subscription is not active per the mobile app. Cannot get through on phone nor chat, this is the last resort to trying to get some customer servic ...

smee90
Level 5: Eagle Eye

Hello, I just signed up for this great free offer, and the device should be arriving tomorrow, however when I checked my services in the Telstra 24/7 dashboard I noticed that there is now a new menu item "Telstra Locator Subscription" and it shows th ...

VT7
Level 1: Cadet

I've purchased $30 pre-paid recharge using 10000pts on the My Telstra app this morning, however when I submit the purchase, it came up with an error page. My points were deducted when I log back in again but so far I haven't received any confirmation ...

Skye0001
Level 1: Cadet

Can someone help, how do you get in contact (other than here) to get a resolution on an order that for some reason wasn't delivered? Sorry about posting here

Mixster
Level 1: Cadet

Points taken but goods have not been received for over 6 weeks?

Elise1
Level 3: Gumshoe

We accepted and activated the 12 month offer all was well for a few days but just got an email from binge saying sorry to see you go as though we had ended the subscription? 
now when trying to login to the app it asks me to subscribe and pay but on t ...

nightshade
Level 2: Rookie

Ordered 3 items ,they took my points , only received 2 items in the courier bag,  where is my remote control please.Tried msg Telstra but it seems to go in circles. I cannot watch Telstra TV without a remote control.Rectify our problems please Thank ...

LW23
Level 1: Cadet

Wondering if it is possible to transfer rewards points to family?

Malcolm69
Level 2: Rookie

Hi all I have been having this problem for 6 weeks now and no-one from Telstra can help me.  I have SILVER Rewards Plus and am entitled to 3 months of Stan membership. When I click on the activate now link either on the app or the telstra rewards web ...

danzi55
Level 1: Cadet

Hi so I'm a telstra plus member, if I spend 100 on my internet bill I should get 1000 points correct? 

Rashed4004
Level 1: Cadet

Where is the result for 1 million telstra plus points for subscribing to apple newsletter? it was supposed to be announced on 20th oct on telstra plus page

_rob
Level 1: Cadet

I’m trying to redeem the Binge offer on Telstra Plus. When I press “redeem” it tries to send a one-time PIN to my service. However, the service I have is a data only service, and it can’t receive text messages, so the one-time PIN doesn’t work. How d ...

tubba01
Level 1: Cadet

Hi all, I used a few points on a Harman Kardon Citation Mk2 speaker. It seems to be faulty as I am unable to connect it through the Google Home app. I've tried everything (switched bands, turned one band off, disconnected all devices from the Wi-Fi a ...

Telstramember
Level 1: Cadet

Hello, speaking of Telstra+, I’ve never really used the tech support, but when I want to use it due to extremely slow internet  - I’m on hold for an hour? I thought gold / platinum VIP service would be quicker then this? 

Norm99
Level 1: Cadet

Have being getting code Support code: CNE1072 for months when trying to log into Telstra Plus. Have been asking support for over one month on the Telstra App with no success  They dont seem to even read my problem, its almost funny some of the respon ...

Craig80
Level 1: Cadet

Looking to purchase the iPhone SE 2020 with my Telstra Plus points and would like to know whether the phone is unlocked outright or is it bound to the Telstra network?

Jimmy90
Level 1: Cadet

I have a free 3 month Kayo offer but cannot activate it.  The offer is attached to my iPad plan but the sign up seems to require an OTP which my iPad cannot receive. Online chat can't resolve, my account has the correct contact number (which is not a ...

Ishmi
Level 1: Cadet

HiI want to transfer my Telstra point to my partner's telstra ID to redeem it for something.It's written that I can do online in FAQ section but couldn't find any option for it.Is there any way I can transfer it??Thank You

dolphin60
Level 1: Cadet
jookieapc1
Level 1: Cadet

I was signed up for $15 per month Kayo through Telstra but my bill has suddenly jumped up to $15. I can only see 1 month free kayo through my Telstra Plus offer but the $15 per month for 12 months has gone. What has happened?

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