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LW23
Level 1: Cadet

Wondering if it is possible to transfer rewards points to family?

Elise1
Level 1: Cadet

We accepted and activated the 12 month offer all was well for a few days but just got an email from binge saying sorry to see you go as though we had ended the subscription? 
now when trying to login to the app it asks me to subscribe and pay but on t ...

dataexcellence
Level 4: Private Eye

Hi Telstra Community, I am not seeing the Binge offer in my Telstra Plus account. For clarity, I have never signed up to Binge previously, I have Telstra postpaid mobiles and Internet in my account, I am a gold member, have been with Telstra 30 years ...

Broostar
Level 1: Cadet

I redeemed 10,000 reward points on 9 April 2020 for a Google Nest Mini device and remains undelivered. The invoice number is LBO50816827. I also have not received a dispatch notification. I have contacted Telstra a couple of times (and that was hard ...

TOG-Osdor
Level 2: Rookie

How long does it take for stock levels to be refilled? I’ve been waiting for 6 months for an Apple Watch series 5 that is not gold/pink to become available. Still nothing. 

Is this really a rewards scheme or just a scam to get us spending more? 

Can an ...

KLM4
Level 1: Cadet

Made first ever order via Telstra Plus 6 weeks ago, on 9/5 and tracking indicates it has not moved since last tracking in eastern states 14/5/20. Is this normal??

Mentor123
Level 1: Cadet

I set up Binge account for the 12 Months offer, my password wouldn’t work so I tried the reset password and it said that a reset link was sent to email..so far no email and I tried several time. Help would be appreciated Thank You. 

CraigD78
Level 3: Gumshoe

I'm kinda confused. I received an email today "discover your pick me up reward" but, when i go into the email it says i won Galaxy ear buds then (i have don't show pictures setting on) i click show pictures, and it says i've won 1000 points only.Woul ...

Ally811
Level 1: Cadet

After 8+ months Telstra STILL won’t let me use my rewards account , has Telstra done this to anyone else?? I’ve been a customer with Telstra well over 15 years!!!!  So Telstra, you are terrible!!!

guzzy04
Level 1: Cadet

I wanted to avail an rewards Item, but on the proof of ID on the delivery option, it only have Au passport and AU drivers license in the option,

LW23
Level 1: Cadet

Wondering if it is possible to transfer rewards points to family?

Malcolm69
Level 2: Rookie

Hi all I have been having this problem for 6 weeks now and no-one from Telstra can help me.  I have SILVER Rewards Plus and am entitled to 3 months of Stan membership. When I click on the activate now link either on the app or the telstra rewards web ...

danzi55
Level 1: Cadet

Hi so I'm a telstra plus member, if I spend 100 on my internet bill I should get 1000 points correct? 

Nurse3
Level 4: Private Eye

Vodafone and Optus have provided waived fees for frontline healthcare workers for 2 and 3 months. Telstra should offer same incentives to show appreciation to people that put lives of others in front of theirs. Thank you 

Nitz
Level 1: Cadet

Hi, On 04-DEC, I received an in app offer to register for direct debit and receive 50000 Telstra plus points. It’s been more than 15 business days since my first direct debit and no points in my account. I checked the eligibility and it’s eligible. C ...

herstonian
Level 3: Gumshoe

I couldn’t ever see us using our 22,031 rewards points but then decided to see if we could buy a phone for sister-in-law in NZ who is still using an old iPhone 5s. Ordered a Nokia 2.3 22k plus $90. Phone arrived yesterday and it’s prepaid and locked. ...

Beza
Level 2: Rookie

I bought Telstra plus movies tickets. Unused and unknown if can be used due to lockouts. 
how can I get my $90 refund?

Adully
Level 1: Cadet

Hi guys ,I am a Telstra plus customer and would like to get an assistant in terms how to book a ticket for a move using my Telstra plus ? Thank you  in Advance 

HOE1
Level 2: Rookie

I ordered a speaker online 12 days ago.Tracking doesn't work and item hasn't arrived. Invoice number is all I was given. LYO50448276

Bonnie2427
Level 1: Cadet

I want to buy 2 tickets for Metallica concert in Melbourne Vic Australia 22nd of October 2019

Mentor123
Level 1: Cadet

I set up Binge account for the 12 Months offer, my password wouldn’t work so I tried the reset password and it said that a reset link was sent to email..so far no email and I tried several time. Help would be appreciated Thank You. 

Ally811
Level 1: Cadet

After 8+ months Telstra STILL won’t let me use my rewards account , has Telstra done this to anyone else?? I’ve been a customer with Telstra well over 15 years!!!!  So Telstra, you are terrible!!!

guzzy04
Level 1: Cadet

I wanted to avail an rewards Item, but on the proof of ID on the delivery option, it only have Au passport and AU drivers license in the option,

Mag138
Level 1: Cadet

I have been going around in circles since June 5 with the help on the Telstra 24/7 app.  I have just registered for Telstra Plus and my classification has come up as business. It is a home account though and always has been.  I want it changed to Per ...

ThomasWatson1
Level 1: Cadet

Just wondering when the Elite S2 controller will become available in the rewards store again??

Bva87
Level 1: Cadet

Hi I entered the telstra plus promo and my account is picking up a old address even though billing address is correct can someone help 

Charger38
Level 1: Cadet

Good morning, I am having trouble logging into Telstra Plus and have done so for about a week. My credentials are correct and confirmed by Telstra. Any suggestions or updates on the outage? 

nomi2978
Level 1: Cadet

I'm really over this ive been getting this code CNE1072 and it wont let me in my telstra plus and customer service says its because I didn't send telstra my driver's licence. I'm not sure that has to do with it

Dave170
Level 1: Cadet

I have tried redeeming both Stan and Kayo on my silver membership on two different iPhones and a laptop. Each time the page is on a continuous looping page reload. 

LAR313
Level 1: Cadet

So we have been a Telstra member for 20 years- Foxtel:internet/home phone. Just joined Telstra Plus and we have come in at Member status. Our spend is Silver status, it clearly says the entry level is on your spend. How come they aren’t recognising t ...

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