Edwinn1993
Level 1: Cadet

Can not redeem discounted movies - “something went wrong”

Hi there, back in telstra thanks I was able to redeem Telstra discount movie tickets very easily. But ever since I switched to telstra plus, i was not able to purchase them. After selecting which cinema, movie, time, I click next and the page will say “something went wrong, we were unable to find your Telstra plus membership”. I have de-register and register for Telstra plus multiple times, still the same with “something went wrong”

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1 REPLY 1
Jimmy-Lo
Support Team
Support Team

Re: Can not redeem discounted movies - “something went wrong”

Hi @Edwinn1993

 

Sorry to read about your issues redeeming your moving discount through Telstra Plus.

 

Are you still experiencing the same issue?

 

- Jimmy

 

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