mbielen
Level 1: Cadet

can't connect to the account bigpond

I cannot receive or send emails on my bigpond account. When I go into INTERNET ACCOUNT settings, I get a pop up message asking for the mail password. The correct password is entered but not accepted. How do I change the password?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: can't connect to the account bigpond

It is highly likely that it is not your password that is wrong..  several people have experienced this of late, and it is probably a server issue..  so I would hold off changing the password if you can still use it to log in to Webmail and/or your Telstra account

 

Depending on what you use to check your emails, the client may give the option to increase the server timeout..

 

 

 

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit