Level 1: Cadet

Error code for Telstra Plus

My Telstra Plus rewards used to work and I got bonus points for every time I topped up my prepaid or made any purchases and now I keep getting an error code

Warm Regards

Caine Preece

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Level 6: Bloodhound

Re: Error code for Telstra Plus

Hey @T5G 

I would get in to touch with Telstra via the My Telstra chat. Your points may still be accumulating however it could require an escalation to the Telstra IT team to have it resolved for you to be able to view. 

Luke |
Moving House: https://www.telstra.com.au/moving-house
Got a Fault: https://fix.telstra.com/
Need Contact: https://www.telstra.com.au/contact-us

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