slappy44
Level 2: Rookie

KAYO sub

Hi I’m a returning customer to KAYO rejoined yesterday 15/03. I was instantly charged $25/mth, I understand that new and returning customers are entitled to $15/mth I’m a long term Telstra plus customer???

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3 REPLIES 3
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: KAYO sub

Did you sign up through the Telstra website and sign up to the basic package?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
slappy44
Level 2: Rookie

Re: KAYO sub

No signed up on Kayo site

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: KAYO sub

There's your answer then. To take advantage of the offer, you need to sign up via the Telstra site, otherwise Kayo has no idea that you are a Telstra customer.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit