No accounts found when trying to activate Stan off... - Telstra CrowdSupport

BA777

No one seems to be able to help me with this as when I call I’m directed to the 24/7 chat but they have either dropped out of the chat or not been able to help... frustrating! Just trying to activate my free 6 months of Stan and it keeps coming up with error messages about no services found or no accounts found - we have 4 services attached to account! Any help???

Greg_Buch

Hi BA777, I hope you can take up this offer soon. Can you please try to log into https://tel.st/kyg8f with your Telstra ID to see if the Stan promotion is available to redeem there?

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courty91

im having the same issue here, I have 5 services linked but as yet no Stan Membership. It keeps saying I have to link services to my account via the 24/7 app. Messaged about it and they said they're having issues with their online service and to try a different browser, which I already had done and changed device and still nothing.

Al-Mee

Same issue, any resolution?

courty91

No resolution here, still doing it. Apparently Telstra are aware of the issue too and are “fixing” it.

No accounts found when trying to activate Stan offer

Re: No accounts found when trying to activate Stan offer

Re: No accounts found when trying to activate Stan offer

Re: No accounts found when trying to activate Stan offer

Re: No accounts found when trying to activate Stan offer

Set it & forget it