Level 1: Cadet

Sports Tickets through Telstraplus

Hi there,


I believe that I purchased tickets for some soccer games in Townsville for June, paid for in March or April. I need to know firstly how I can check my Telstraplus purchases? Also the soccer games (Crystal Palace Vs Brisbane Roar) in Townsville were cancelled due to COVID 19... Can you assist please as I would like to check for a refund for these tickets not used..



Kind regards,


Steven Hall

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 25: The Singularity
Level 25: The Singularity

Re: Sports Tickets through Telstraplus

You would need to contact the ticketing agency in regards to purchase history and refunds for cancelled events.


Telstra is not the seller of these events, they just provide a link that contains the code to make the discounted tickets available on the ticketing agency's system.


The details for the agency that sold the tickets will be on the email that you received when you made the purchase. I believe they were sold through Ticketek.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit