2Unsatisfied
Level 1: Cadet

Telstra Plus Gold Member Chat

I am currently a Gold Member and have attempted many times to contact through the in app Gold Member Support Chat but it does not work. I cannot send messages. Where is the value in reaching Gold Member Level if some of benefits if they do not work? Is this a known problem? 

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1 REPLY 1
laurenyvonne
Support Team
Support Team

Re: Telstra Plus Gold Member Chat

Hi there, 

Have you tried deleting and reinstalling the app and clearing cookies and cache?

When did you become a Gold Member?

Thanks!

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