Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: Telstra Plus Redemption Scam!!!

Thank you for this update, onlinerequest.


If a payment is reversed the points will be as well, I suggest speaking with our billing team so they can look into this for you. 


The points may take a little longer to reach your account, I sincerely apologise for the delay, but I'm confident that everything is being done to resolve this for you.


Please let me know if you have any questions.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit