Vetgirl
Level 1: Cadet

Telstra Plus

Trying to sign into Telstra Plus to see my rewards but all I get is the message below:
An error icon
 
We need to confirm some details
 

Message us for assistance, or get help in My Telstra app.

Support code: MCLE001

 
Get My Telstra app 
 
THere is also no way to "Message us" & Telstra app says  "We cant display your account - there was an issue displaying your account. Please wait a few minutes before signing in again"
OF COURSE IT never works 😞
So what do I do now? HELP PLEASE
 
An error icon
 

We need to confirm some details

 

Message us for assistance, or get help in My Telstra app.

Support code: MCLE001

 

Get My Telstra app 

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1 REPLY 1
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Telstra Plus

Are you trying to get into Telstra Plus on a browser? Are you logging into your Mya Account page and then scrolling down to the Telstra Plus section, or going directly to Telstra Plus?

 

or from the app..

You could try uninstalling the app, then downloading and re-installing it. That will get you the latest version, just in case your current app hasn't updated.

Stevo 52
Too many devices, probably an addict 🙂 also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

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