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Telstra+ rewards purchases.
I wanted to buy a Google hub gizmo. I had enough points to leave a residual of $36. I had ample cash in my Telstra account to cover it as I pay extra into it each month.
I asked if that was possible but no. Must use a credit card. At this juncture, I don't have one as it is being replaced.
Maybe someone can sort out how to buy stuff with $$ in your own account. Who knows?
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Re: Telstra+ rewards purchases.
With Telstra offering less and less voice phone support these are the type of things Telstra need to do to make it a better experience for the customer. More customer friendly across the board.
It's a good idea though.
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