mizy
Level 1: Cadet

Transfer points

Answered

Can i transfer points to someone else online without calling telstra

1 ACCEPTED SOLUTION

Accepted Solutions
Rohan123
Level 19: Deputy Director
Level 19: Deputy Director
Accepted Solution

Re: Transfer points

Hi @mizy 

Yes you can.

However you need to be a full authority on there account.

Otherwise you would have to call Telstra.

If you are a full authority, Do the following.

Go to https://plus.telstra.com.au/

Sign in.

Scroll down to View points history.

Then click on Transfer points to another member.

Hope this helps!

Rohan

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
6 REPLIES 6
Rohan123
Level 19: Deputy Director
Level 19: Deputy Director
Accepted Solution

Re: Transfer points

Hi @mizy 

Yes you can.

However you need to be a full authority on there account.

Otherwise you would have to call Telstra.

If you are a full authority, Do the following.

Go to https://plus.telstra.com.au/

Sign in.

Scroll down to View points history.

Then click on Transfer points to another member.

Hope this helps!

Rohan

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan

View solution in original post

Cinimod666
Level 1: Cadet

Re: Transfer points

So can my partner transfer points to me?
m06n1c
Toriee
Support Team
Support Team

Re: Transfer points

Hey @Cinimod666

 

Yes, your partner can transfer points to you. As mentioned above: They'll need to be a full authority on your account. Otherwise, they would need to jump in to a chat with our Telstra Plus specialists using their My Telstra app.

If they are a full authority, have them follow these steps:

1. Go to https://tel.st/xczv2

2. Sign in.

3. Scroll down to View points history.

4.Then click on Transfer points to another member.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Rohan123
Level 19: Deputy Director
Level 19: Deputy Director

Re: Transfer points

Hi @Cinimod666 

Yes, Providing you follow the instructions given by me or Toriee from the support team.

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan
Aj14Y
Level 1: Cadet

Re: Transfer points

Hi,

 

There is definitely no "transfer points to another member" option on the points history page.... 

Rohan123
Level 19: Deputy Director
Level 19: Deputy Director

Re: Transfer points

Hi @Aj14Y 

If this is the case for you, Then you are not a full authority on any ones account!

I can Guarantee you there is one! Picture included to illistraight.

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit