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Level 1: Cadet

Unable to join Telstra Plus Support code: LBUK001

Hi, 

I am having issues joining Telstra Plus


Have tried multiple times from the my.account page for my prepaid mobile phone service

When I get to the end of setup of Telstra Plus I get the following message - this has occured several times over the past week, using multiple webbrowsers.

 

We weren't able to complete your registration. We're working on the problem, please try again later.

Support code: LBUK001

 

Any ideas or suggestions would be appricated

I feel like I have already missed out on getting some points and so would really like to get this fixed.

 

Thanks in advance

 

 

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