This plan has been discontinued. It’s no longer available to new customers or for existing customers to switch to.
This article provides important information about the plan inclusions to customers currently on Telstra Pre-Paid Data Pass II.
How do I find out what plan I’m on?
Not sure if this is your plan? See here for instructions on how to check and change your offer.
+ Recharge inclusions
When you recharge you’ll get included data to use in Australia. Once you’ve used your included data, you’ll need to recharge.
A saved payment method is required before opting in to Automatic Scheduled Monthly Recharge – you can set up your Automatic Scheduled Monthly Recharge via Telstra 24x7 My Account, Telstra 24x7® App or by visiting m.telstra.com.
This plan excludes usage such as calls and text to Australian and international numbers, third party content or subscription purchases, all use while overseas and pay-as-you-go data.
Keep what you don’t use. Roll over unused data when you recharge before your expiry date. If you recharge before the recharge expiry date, your new recharge expiry date will be whichever of these is the later date:
- The expiry date for your existing balance (before you recharged); or
- The expiry date for your new recharge amount
+ Data charges and usage
If you’ve used up all the data included with your recharge amount, you’ll need to recharge.
To understand how much data you might need visit the Data Usage Calculator.
The best way to monitor your usage or check your data balance and expiry depends on the type of device your Telstra SIM is in.
- If you’re using a tablet, download and use the Telstra 24x7® App
- If you’re connected to a Wi-Fi or USB device, visit m.telstra.com from your browser
You can also log in to Telstra 24x7 My Account online.
4G and 4GX Telstra Pre-Paid Wi-Fi devices indicate approximate data usage on the device screen or with LED lights. When connected, you can also access more information from your device’s home page at http://m.home. From here, you can manage your Wi-Fi password, monitor data usage and receive notifications of software updates
We recommend recharging with your credit/debit card or using a recharge voucher (available from a Telstra or partner store) via:
- the Telstra 24x7® App if connected to the network via a tablet
- m.telstra.com from your browser if you’re connected to a Wi-Fi or USB device
If you know your service number, you can also recharge at telstra.com/recharge. You don’t have to be connected to your mobile broadband service to do this. If you’ve registered for My Account, you can recharge your service from there too.
Automatic Scheduled Monthly Recharge is available once you’ve saved your payment details and set up a 4-digit recharge PIN. You can set it up using My Account or m.telstra.com
Visit telstra.com/recharge for more information.
+ Changing to a new plan
The new Pre-Paid Mobile Broadband plan may have different price points, roll over rules, inclusions and expiry periods. So carefully compare the new plan with your Data Pass II plan before changing, to ensure its right for you.
When you change plans, you’ll lose any bonus data balances you may have, and you also won’t be able to change back to Data Pass II. You’ll need to recharge to get the benefits of your new plan.
+ Using your service overseas
International Roaming is automatically activated on Telstra Pre-Paid services. However, the Telstra Pre-Paid Data Pass II plan excludes all use overseas.
+ Unlocking fee
If you want to use your Telstra Pre-Paid Mobile Broadband device on another network, you’ll need to pay a network unlocking fee.
+ Recharge only period
To keep your service active, you’ll need to recharge six months from your last recharge expiry date. After this time, you may need to purchase a new SIM card. When your service is in recharge only period, you can receive calls, but you can’t make calls (except for calls to emergency services and some Telstra Pre-Paid service numbers) or use any other features of our services.
Other important information
This is a summary only – the full legal terms for your service are contained in your agreement with Telstra, including Our Customer Terms.
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