Level 1: Cadet

Mobile wifi

Hi, having lots of trouble trying to improve my wifi as I can not get adsl. Received the mobile smart antenna but it has not made a hoot of difference. Does telstra have a service where a tech can come to your house and assess my situation 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 24: Supreme Being
Level 24: Supreme Being

Re: Mobile wifi

They have Telstra Platinum technicians, there is a charge, but unless it has changed if they couldn't fix the problem they would not charge the fee.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit