Level 1: Cadet

can you Deactivate a sim card online?

ive lost my phone and need to cancel the sim card and shut the phone down

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Telstra (Retired)
Telstra (Retired)

Re: can you Deactivate a sim card online?

Hi Nic19, 


Sorry to hear you have lost your phone. 


Our 24x7 Support Team, will be able to organise the Suspension of your SIM, so no further charges can be applied. 


Kind Regards 

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