Hi there, is it possible to re-activate an expired prepaid number? Also switch it back on to a monthly sim-only plan? I would have liked to top it up but it expired with no notification and now I can't do anything in my My Telstra account
I need to call overseas, can't add the pack via the app as it asks me to call the call centre, call centre can't do this at the moment. How can this be achieved? Can I do it in store?
I requested to cancel my ADLS 2+ plan in February 2020 because of poor connection and two failed attempts from telstra to fix it. I was promised the early termination fee waiver and device fee waiver if I returned the device to any telstra store, whi ...
Are you able to confirm whether you have these units in stock at your George St Store please. We have an old Telstra Gateway Max cable Modem Router at home which has failed and needs replacing urgently as I need to work at home.
The company I work for pays for my mobile plan, I have a letter from the director which authorises me to change my plan as to how I wish although I recently went to the store and was told that I need my drivers' license to update my plan. I don't cur ...
