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AL007
Level 2: Rookie

I have recently moved from ADSL to the NBN. I connect to the NBN via a Telstra Smart Modem Gen 2 (Arcadyan version). The Smart Modem supports DECT. I have just bought a Telstra T-Voice 503 wireless phone which I want to pair with the Modem. II have d ...

Kurgs
Level 3: Gumshoe

I have searched some of the older comments, but the answers if any are not exactly on point. I have 3x TVoice 203 handsets and also recently added one of the newer model Smart Handsets. I found that I am unable to use DTMF from the TV 503. In this in ...

keqiChen
Level 1: Cadet

I have 500GB internet plan with Telstra Velocity, my data usage is showing 0GB for this month, the usage meter is not updating.

Frances40
Level 2: Rookie

I recently locked the screen of my T-Voice 502 phone but cannot now unlock it despite pressing the soft button under the unlock message and then following the message to press the hash button key to unlock. It just keeps returning to the home screen ...

Cass1942
Level 2: Rookie

How can I answer a call when I am talking  on my telstra 503 nbn phone and I hear another one coming through.. I just don’t how to get the call when I hear it coming through. 

SD65
Level 1: Cadet

Linked Telstra tv to Google home. Showing up as offline not responding but it’s definitely linked and Telstra box switched on. Any suggestions? TIA 

blowjo
Level 1: Cadet

Then what happens is the caller can hear me, but I cannot hear them. I've changed auto answer to off then on - still the same issue. I've done a handset setback & same with the Base - still the same issue. I'm thinking that I may have to do a factory ...

olfella
Level 4: Private Eye

I was thinking of getting some of these 503 handsets but was wondering if they work on any modem and do they have to be on the Telstra network. Thanks in anticipation..

Kurgs
Level 3: Gumshoe

I purchased (a week ago) 3 of the T Voice 503 DECT handsets for use with my SmartGen 2 (NBN) Modem  I was able to register/pair the handsets without issue but within the first several days found on 3 occasions that the handsets had lost their connect ...

Frances40
Level 2: Rookie

I recently locked the screen of my T-Voice 502 phone but cannot now unlock it despite pressing the soft button under the unlock message and then following the message to press the hash button key to unlock. It just keeps returning to the home screen ...

olfella
Level 4: Private Eye

I was thinking of getting some of these 503 handsets but was wondering if they work on any modem and do they have to be on the Telstra network. Thanks in anticipation..

Hadfickla
Level 1: Cadet

Recently we were away and couldn’t switch voip back from mobile network. Text message from telstra said as it had been 8 days I should stitch back immediately or they would slow speeds. This sounds threatening. What does it mean.

tussock
Level 1: Cadet

where do I find this manual please

TheChuckles
Level 1: Cadet

How do I cancel Voicemail?All the directions I have found so far on the internet have not worked. I did use the Dial Tone # 9 9 # option, and that said it was turned off, but the phone still tells me that a message is there, but I can not work out ho ...

CCV1
Level 3: Gumshoe

Paired with a Sagecom F@st 5355 gateway. Does respond to Paging but not to Ring Test, from within gateway browser set up.It hasn't been working for a while, but it appears that somehow it wasn't connected to gateway. It is connected (paired) now.Btw. ...

Cass1942
Level 2: Rookie

Can anyone tell me how to put a call on hold on my 502 phone. Also how to go back to it. Thank you.

Nicc1
Level 1: Cadet

Have set up t-voice to my smart modem with cable adapter. T-voice has registered and I can ping from gateway. However I am unable to recive or make calls. I am not getting a tone. Have contacted Telstra support who have been unable to assist and have ...

CAS06
Level 1: Cadet

The original handset has died - I have purchased on recommendation from Telstra shop, a T-Voice 503 but I can't get it to register - solutions please

SD65
Level 1: Cadet

Linked Telstra tv to Google home. Showing up as offline not responding but it’s definitely linked and Telstra box switched on. Any suggestions? TIA 

aus1160
Level 2: Rookie

Hi Guys, I am having an issue with the T Voice app for ipad, iphone, android phone and tablet.  (i am ussuming its not device specific) when i recieve a call I can answer on any device and it works fine, there is sound and all is well. but (there is ...

david_waterson
Level 2: Rookie

I have a newly installed Telstra T-box modem with  t-voice.I have downloaded the apps to our apple and android devices. Modem works fine wifi works fine. No devices will connct to T-voice on the modem.the app jsut site spinning its wheels in step 1 c ...

chillgreg
Level 1: Cadet

 HI Will Telstra be adding T-Voice support for the NExus 6P? Thanks

PatManAus
Level 2: Rookie

G'Day All,Will there be a version of T-Voice for the Lumia 640?Regards,Pat Garard

michaelaiz
Level 1: Cadet

When will the T-Voice app be available on the Cable network?

jimethak
Level 1: Cadet

I have just opened a telstra account. Ive used my S5 Samsung phone to download and setup TVoice. It works fine at this point. When i either restart or clear my opened apps though I have to reopen the app everytime for the app to work and to recieve i ...

Telstra (Retired) Yannick
Telstra (Retired)

If you can dial the number from the T-Voice dial pad, make sure that you have wired the compatible Telstra gateway correctly. Refer to the Wiring your T-Gateway or Telstra Gateway Max document <<refer to the document 6859 Gateway Wiring User Manual R ...

Telstra (Retired) Yannick
Telstra (Retired)

The T-Voice app is available for download on iPad, iPhone, iPod Touch and Android Tablets and smartphones running the following software versions:   iOS 6.x/ 7.x/8.x Android 4 and 5 are compatible.

Telstra (Retired) Yannick
Telstra (Retired)

Yes. Any contacts added in T-Voice will be added to the contacts application of your device. 

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