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Telstra T-Voice

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AL007
AL007
Level 2: Rookie
a month ago

Pairing T-Voice 503 with Telstra Smart Modem Gen 2

I have recently moved from ADSL to the NBN. I connect to the NBN via a Telstra Smart Modem Gen 2 (Arcadyan version). The Smart Modem supports DECT. I have just bought a Telstra T-Voice 503 wireless phone which I want to pair with the Modem. II have d ...

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keqiChen
keqiChen
Level 1: Cadet
April

Data Usage showing 0GB

I have 500GB internet plan with Telstra Velocity, my data usage is showing 0GB for this month, the usage meter is not updating.

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Frances40
Frances40
Level 2: Rookie
April

I recently locked my

I recently locked the screen of my T-Voice 502 phone but cannot now unlock it despite pressing the soft button under the unlock message and then following the message to press the hash button key to unlock. It just keeps returning to the home screen ...

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Cass1942
Cass1942
Level 2: Rookie
March

Retrieve call

How can I answer a call when I am talking  on my telstra 503 nbn phone and I hear another one coming through.. I just don’t how to get the call when I hear it coming through. 

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SD65
SD65
Level 1: Cadet
March

Telstra TV

Linked Telstra tv to Google home. Showing up as offline not responding but it’s definitely linked and Telstra box switched on. Any suggestions? TIA 

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Bobby45
Bobby45
Level 1: Cadet
March

No dial tone or able to send/receive calls on Telstra T-Voice 503 phone

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blowjo
blowjo
Level 1: Cadet
February

I have the Telstra T-Voice 503 handset, on incoming calls the message 'Silence' appears.

Then what happens is the caller can hear me, but I cannot hear them. I've changed auto answer to off then on - still the same issue. I've done a handset setback & same with the Base - still the same issue. I'm thinking that I may have to do a factory ...

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olfella
olfella
Level 4: Private Eye
December

503 Handset

I was thinking of getting some of these 503 handsets but was wondering if they work on any modem and do they have to be on the Telstra network. Thanks in anticipation..

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Kurgs
Kurgs
Level 3: Gumshoe
August

T Voice 503 and SmartGen2 Modem - lost connection & DECT 'searching' for base

I purchased (a week ago) 3 of the T Voice 503 DECT handsets for use with my SmartGen 2 (NBN) Modem  I was able to register/pair the handsets without issue but within the first several days found on 3 occasions that the handsets had lost their connect ...

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6Sammii6whatev6
6Sammii6whatev6
Level 1: Cadet
October

How to get some one's telstra mobile number

Hi I'm just wonder how I would get someone's (a friends number whom I've been trying to get hold of, plus the number I have isn't connected any more) telstra mobile number. 

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Frances40
Frances40
Level 2: Rookie
April

I recently locked my

I recently locked the screen of my T-Voice 502 phone but cannot now unlock it despite pressing the soft button under the unlock message and then following the message to press the hash button key to unlock. It just keeps returning to the home screen ...

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olfella
olfella
Level 4: Private Eye
December

503 Handset

I was thinking of getting some of these 503 handsets but was wondering if they work on any modem and do they have to be on the Telstra network. Thanks in anticipation..

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Hadfickla
Hadfickla
Level 1: Cadet
September

Voip

Recently we were away and couldn’t switch voip back from mobile network. Text message from telstra said as it had been 8 days I should stitch back immediately or they would slow speeds. This sounds threatening. What does it mean.

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tussock
tussock
Level 1: Cadet
April 2019

manual for the 503 model handset

where do I find this manual please

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SL713
SL713
Level 1: Cadet
February 2019

How to retrieve deleted answering machine messages

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TheChuckles
TheChuckles
Level 1: Cadet
November 2018

T-Voice 503 deactivate voicemail

How do I cancel Voicemail?All the directions I have found so far on the internet have not worked. I did use the Dial Tone # 9 9 # option, and that said it was turned off, but the phone still tells me that a message is there, but I can not work out ho ...

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CCV1
CCV1
Level 3: Gumshoe
October 2018

Telstra T-Voice 503 not Ringing

Paired with a Sagecom F@st 5355 gateway. Does respond to Paging but not to Ring Test, from within gateway browser set up.It hasn't been working for a while, but it appears that somehow it wasn't connected to gateway. It is connected (paired) now.Btw. ...

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Cass1942
Cass1942
Level 2: Rookie
November 2018

Tvoice 502 phone

Can anyone tell me how to put a call on hold on my 502 phone. Also how to go back to it. Thank you.

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Nicc1
Nicc1
Level 1: Cadet
October 2018

T-voice

Have set up t-voice to my smart modem with cable adapter. T-voice has registered and I can ping from gateway. However I am unable to recive or make calls. I am not getting a tone. Have contacted Telstra support who have been unable to assist and have ...

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CAS06
CAS06
Level 1: Cadet
September 2018

We have a Telstra Gateway TG799

The original handset has died - I have purchased on recommendation from Telstra shop, a T-Voice 503 but I can't get it to register - solutions please

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SD65
SD65
Level 1: Cadet
March

Telstra TV

Linked Telstra tv to Google home. Showing up as offline not responding but it’s definitely linked and Telstra box switched on. Any suggestions? TIA 

  • 462 Views
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aus1160
aus1160
Level 2: Rookie
July 2017

T Voice App no sound

Hi Guys, I am having an issue with the T Voice app for ipad, iphone, android phone and tablet.  (i am ussuming its not device specific) when i recieve a call I can answer on any device and it works fine, there is sound and all is well. but (there is ...

  • 3,179 Views
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david_waterson
david_waterson
Level 2: Rookie
April 2016

Testra t-voice does not work!!

I have a newly installed Telstra T-box modem with  t-voice.I have downloaded the apps to our apple and android devices. Modem works fine wifi works fine. No devices will connct to T-voice on the modem.the app jsut site spinning its wheels in step 1 c ...

  • 3,444 Views
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chillgreg
chillgreg
Level 1: Cadet
March 2016

No Nexus 6P

 HI Will Telstra be adding T-Voice support for the NExus 6P? Thanks

  • 3,246 Views
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PatManAus
PatManAus
Level 2: Rookie
February 2016

T-Voice App for Nokia/Microsoft smartphones

G'Day All,Will there be a version of T-Voice for the Lumia 640?Regards,Pat Garard

  • 6,421 Views
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michaelaiz
michaelaiz
Level 1: Cadet
February 2016

Re: What is the T-Voice®app?

When will the T-Voice app be available on the Cable network?

  • 3,560 Views
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jimethak
jimethak
Level 1: Cadet
December 2015

T Voice issues

I have just opened a telstra account. Ive used my S5 Samsung phone to download and setup TVoice. It works fine at this point. When i either restart or clear my opened apps though I have to reopen the app everytime for the app to work and to recieve i ...

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Yannick
Telstra (Retired) Yannick
Telstra (Retired)
June 2013

When I attempt to make a call using the T-Voice app nothing happens.

If you can dial the number from the T-Voice dial pad, make sure that you have wired the compatible Telstra gateway correctly. Refer to the Wiring your T-Gateway or Telstra Gateway Max document <<refer to the document 6859 Gateway Wiring User Manual R ...

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Yannick
Telstra (Retired) Yannick
Telstra (Retired)
June 2013

What devices and operating systems are supported by the T-Voice app?

The T-Voice app is available for download on iPad, iPhone, iPod Touch and Android Tablets and smartphones running the following software versions:   iOS 6.x/ 7.x/8.x Android 4 and 5 are compatible.

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Yannick
Telstra (Retired) Yannick
Telstra (Retired)
June 2013

If I add a contact in T-Voice will it also be added to the contacts on my device?

Yes. Any contacts added in T-Voice will be added to the contacts application of your device. 

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