lironl2
Level 5: Eagle Eye

Does Telstra Gateway Max Cable Modem support T-voice?

According to some places on the Telstra website, the Telstra Gateway Max cable modem does not support T-voice.  However, the cable modem's page includes the T-voice icon.  Does this mean that the cable modem will support T-voice in the near future?

 

Liron

 

Cable Modem T-Voice

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
MattyC
Support Team
Support Team

Re: Does Telstra Gateway Max Cable Modem support T-voice?

Hi lironl2.

Our internal resources confirm that T-Voice is unavailable for cable customers.
The logo for T-Voice in https://www.telstra.com.au/broadband/extras/getwifi#cable has likely been added in error. (You'll note the logo's are much clearer on the ADSL modem tab, so may have been copy/pasted onto the cable tab by accident)
I've escalated this for clarification, and thank you for bringing it to our attention. 


- Matthew.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

lironl2
Level 5: Eagle Eye

Re: Does Telstra Gateway Max Cable Modem support T-voice?

Hi,  The T-voice icon is still there despite the page being updated with the additon of the Frontier Gateway.

 

Also, the T-Voice icon, is absent from the Frontier Gateway for both Cable and ADSL, even though the T-Voice app update description in the iTunes store says that it added support for the gateway.  Does the new Frontier Gateway support T-Vloice?  What about Telstra Air?

 

Cable Gateway Max with T-voice icon and Frontier Gateway without

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit