Level 1: Cadet

DTMF automated calls on NBN T-Voice handset

Just switched to NBN with Telstra. Home phone calls are now made via Telstra T-Voice® 503 Handset.


Everything works fine except when making calls to automated phone systems: the keys pressed on the handset are not recognised.

I assume that is because DFTM is not activated? Could not find any settings to activate it on the handset.

Works fine when making calls from iPad.


Cheers Wayne

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Telstra (Retired)
Telstra (Retired)

Re: DTMF automated calls on NBN T-Voice handset



Is this happening on all automated lines? You can also test with Telstra line tech support number 132203 which asks you to enter the phone number initially. 


- AlistairQWA

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