TTsTT
Level 1: Cadet

Registering 503 - message is no base

I have switched to a T-voice 503 and am trying to register it with a Telstra Netgear Gateway Max but it keeps saying no base. Have tried re-booting the Gateway but it still does not work. Any suggestions?

 

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4 REPLIES 4
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Registering 503 - message is no base

Therr are two Telstra gateways called Telstra Gateway Max  one for DSL links (TG799) and the other for cable connections (C6300BD). The cable gateway max does not have a DECT base. Which version of the gateway do you have?

TTsTT
Level 1: Cadet

Re: Registering 503 - message is no base

We have the C6300BD - does this mean it doesnt connect to the Tvoice 503?

cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Registering 503 - message is no base

Yes unfortunately it want connect. If you have a NBN connection you should have received a Telstra Smart modem that has DECT base that phone can connect to.

TTsTT
Level 1: Cadet

Re: Registering 503 - message is no base

Thank you for your help - we dont have NBN.

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