Johannao
Level 1: Cadet

Telstra voice 503

Answered

We cannot get a dialtone to ring out. 

No one can ring in as it goes straight to message bank

we have a missed call which is flashing when we select that it says - waiting and then comes up with - not available 

 You can ring me on my mobile if necessary 0432962440

1 ACCEPTED SOLUTION

Accepted Solutions
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra voice 503

CrowdSupport is not an official support channel, no one here will be able to contact you

 

If you've checked http://servicestatus.telstra.com and have found no issues in your area, contact either residential faults (via 13 22 03), or NBN Assurance (1800 834 273) if you are on NBN 

 

Alternatively, if you are not on NBN, you can use this form https://service.telstra.com.au/general/home-phone-fault

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

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1 REPLY 1
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra voice 503

CrowdSupport is not an official support channel, no one here will be able to contact you

 

If you've checked http://servicestatus.telstra.com and have found no issues in your area, contact either residential faults (via 13 22 03), or NBN Assurance (1800 834 273) if you are on NBN 

 

Alternatively, if you are not on NBN, you can use this form https://service.telstra.com.au/general/home-phone-fault

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

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