Level 1: Cadet

What modems does t-voice support?

I was trying to setup the t-voice app but it says it cannot find a supported modem.
I am using a TG797n v3 modem with a Telstra ADSL 2 connection, should this be supported?

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Level 24: Supreme Being
Level 24: Supreme Being

Re: What modems does t-voice support?

It is meant to be compatible with ADSL and NBN connections running on the T-Gateway (TG797N) and the Gateway Max (TG799) modems which means, yes, yours should be compatible... Some more support for setting up the app is here: Support

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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Level 1: Cadet

Re: What modems does t-voice support?

All that support link says is download the app, connect to your wifi network, open the app and it will search for a compatible modem. There is no troubleshooting steps or any info if for some reason it doesn't work. Guess I will just have to wait till I have a spare day I can waste on the phone to tech support.
Telstra (Retired)
Telstra (Retired)

Re: What modems does t-voice support?

Hi dan85a, 


Here is a link to the T-Voice support pages: 




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