Greg26
Level 3: Gumshoe

Samsung A70 'black screen of death'

My Samsung A70 suffered 'the black screen of death' today. I have tried all the fix it solutions from the internet but to no avail. Phone still rings but cannot see the screen????

 

Greg 

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2 REPLIES 2
Greg_Buch
Support Team
Support Team

Re: Samsung A70 'black screen of death'

Hi Greg, I trust this can be sorted out for you soon - the best points of contact would be either our Mobile Support teams via the secure chat link at  https://tel.st/qayle or taking it to a local Telstra Shop (https://tel.st/22mlu) where it can be sent to our National Service Centre for assessment and repair or replacement. 

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Greg26
Level 3: Gumshoe

Re: Samsung A70 'black screen of death'

Thanks Greg.

Popped in to Forster Telstra today and as you stated it had to be sent away to be looked at either repair or replacement.

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