Level 1: Cadet

SIM Card Issue

I came into your store yesterday as there seems to be an issue with my SIM card not working.  I was given a new one and told to ring Testra to have them activate it as the person I saw in your store said they could not do it on the computer.


i would like a phone number to call Telstra to speak with an operator as I do not want to do over live chat or Internet and after wasting quite abit of time on the Telstra website there is nowhere I can locate a number to call.  


Can an you please assist as I require my mobile for work and personal use and need to get sorted urgently.




Brett Harvie

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 4: Private Eye

Re: SIM Card Issue

Hi Brett Harvie,


The Telstra phone number is 132200.


Screen Shot 2017-05-16 at 5.09.47 pm.png

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit