Level 1: Cadet

Biggest SCAM ever

Last night I was scrolling through movies for my kids and this morning I see a bill for movie purchase on one movie. I entered no code and certainly didn’t order anything. Honestly this is appalling! Despite only using it a few times for rentals in the past, they have glitches constantly and I’ve ended up requesting refund, although never seeing it come back into my account!!!! over it Telstra/BigPond You deserve ACCC!!!

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Telstra (Retired)
Telstra (Retired)

Re: Biggest SCAM ever

Hi @TA52,


Thanks for reaching out and I'm sorry to hear of your experience. Please speak with our Billing team on Live Chat  http://tel.st/49kl or call 132200 who will be best to investigate this and follow up further with you. 


- Tim 

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