Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Bigpond movie timing out and can't continue watching
Ever since the bigpond movie application on my Samsumy smart tv was updated every time I watch a movie it cuts out at around the 1 hour mark at which point I have to go through the menu options to resume the movie. Tonight it has done the same thing however this time it does not give me the option to resume the movie. I am also unable to access 'My Library'. Restarting the application showed the error message 'Sorry, the service is currently under maintenance. Please try again later'. I then restarted the application again and it has let me into the movie list but there is still no option to resume the movie.
I am unable to finish watching the movie and extremely unhappy with the bigpond movie service.
- 0 Likes
- 858 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Bigpond movie timing out and can't continue watching
We'd recommend having a chat with our BigPond Movies support team about this.
They're available either via email or over the phone:
Call: 1800 502 502
Their opening hours are:
Monday to Friday: 9:30am to 11pm
Saturday: 11am -11pm
Sunday: 12pm- 10pm
And you can find them on Facebook: https://www.facebook.com/bigpondmovies
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
- 0 Likes
- 0 Replies