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Level 1: Cadet

Hired a movie and won’t load

I watched a movie last night no worries. Then hired another and it won’t load

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Support Team
Support Team

Re: Hired a movie and won’t load

Not the experience that we like to hear of @Shaz888 and I do apologise for any inconvenience this has caused. I would recommend contacting our Telstra TV Faults team on 132200 (24/7) and saying 'Telstra TV' and then 'Faults' when prompted. They can check the purchase and refund if a resolution cannot be obtained.

Please let us know how you go.

 

- Jimmy

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