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nig67
Level 1: Cadet

i have activated my telstra tv and entered the activation code but the tv is only displaying the activation code still and im unable to navigate anywhere? 

Donna69
Level 1: Cadet

Trying to download Walking Dead and it is thinking about it and stays on the thinking page for ever.  Have already watched and downloaded season 9.  Why?

Bluejay2
Level 2: Rookie

Hiwalking dead is available. But it won’t load at all. I have tried other TV series they won’t load either. 
what is happening??

Milton77
Level 1: Cadet

I have just started a free trial with the new streaming service BritBox, signed up online and set up on one Telstra TV box.  It asked me to sign in to my account, and then enter the numbers on the TV screen, which I did.  Then wanted to set up on our ...

AliGeeves
Level 1: Cadet

Trying to set up Telstra tv. Once connected to strong internet, we are unable to leave the network page and go to home page. Remote not responding and neither is my phone being used as the remote!! 

cobra111
Level 1: Cadet

I can not get on to Telstra Tv Box office. All others applications work. Why

James71
Level 1: Cadet

I am getting a Telstra tv box this week and was wondering can I keep my tv antenna in my iq4 and still use the Telstra tv box with all my apps such as Netflix Stan and prime tv? thanks james 

Adam56chev
Level 1: Cadet

Hi just got a new Telstra tv and when setting up it detects the tv can see 1080p but when I select it the screen flashes till I change it back to 720. I have tried running it though a amp and straight to a tv and changed out the hdmi lead. Any ideas?

Biltong
Level 1: Cadet

I’ve forgotten my remote, and can’t access my Telstra tv using my pine app, because it’s using my hotspot and not the usual wifi... Is there anyway way to connect my app to my Telstra tv?

win9
Level 2: Rookie

After entering the code to linktv, and entering my login and password, the "Manage my Telstra TV appears to cycle and nothing happens. Previously, I have had no problems doing this. I have performed all the steps outlined in the help section, tried r ...

IngridD
Level 1: Cadet

Hi, I just received a new Telstra TV and cannot get past the Wireless setup stage. I can set up new wireless connection and it accepts my password etc and shows strong connection. However it keeps asking to “update connection” which then cycles throu ...

Fruitloop99
Level 2: Rookie

Have recently purchased a Telstra TV3 and have noticed frequent freezing and crashes when using the “live tv” feature for FTA channels. It seems to occur after watching FTA tv for an hour or so. The picture will suddenly freeze and device becomes unr ...

Jamain
Level 1: Cadet

Won’t let me access live pass as a Telstra customer

Ashme-87
Level 1: Cadet

Hi Is there anyone who can give me help. My telstra t box is not working it says it is connected to the internet and when i go to put in my WIFI name and password it says the connection is good I've re started my device more than once  and I've rang ...

grahami2006
Level 3: Gumshoe

Can I still have Telstra TV even though my tv, which is not a smart tv, But has a Foxtel box connected to it?

brianmck
Level 2: Rookie

Picture this...I have paused live TV for, say, 30 minutes.I hit the Play button and now want to skip over a few ads.I hit Fast Forward and get a nice little timer in bottom left corner telling me how far I am behind "Live". Great.However, the screen ...

crystoni
Level 1: Cadet

My box keeps saying no signal. The WiFi is working and the box has been restarted 

MattChilds
Level 1: Cadet

I have just recieved my telstra tv.i have plugged it in and done the wifi settings, i get the activate device code and when i go to the website and enter the code it comes up with a message saying one more step, so i click the button and it takes me ...

RocketOz
Level 1: Cadet

It has been over a year since first asked for and still nada(it is even longer than I have been waiting for elective surgery), it just shows how backward companies are here, when I was overseas if you asked for a program or an add on they actually di ...

B-rad1
Level 1: Cadet

Hi ThereHopefully someone knows how to fix audio/video sync issues when using private listening mode on Telstra TV boxTried everything i can think. Different phones. Different headsets (Bluetooth) factory reset Telstra box and phones. Still, always h ...

Adra44
Level 1: Cadet

The TV guide doesn't show channel numbers & just goes around & around. Sometimes I feel that channels are listed more than once.

JFS61
Level 1: Cadet

I have 2 Telstra tv boxes that came with $125 credit. I am trying to activate the credit and it asks for a code. I do not have one. Where can I find the code?

Eric1
Level 1: Cadet

My purchased tv shows are either missing or showing but not letting me access.The app wants me to buy them again????Eric 

NicCusack
Level 2: Rookie

I downloaded the UFC App and started looking at its content. I decided I wanted access to the full set of features and so clicked through the menu options that asked for credit card details. At the end I had a message telling me that it had a problem ...

Barwonnik-18
Level 1: Cadet

Redeeming points

James71
Level 1: Cadet

I am getting a Telstra tv box this week and was wondering can I keep my tv antenna in my iq4 and still use the Telstra tv box with all my apps such as Netflix Stan and prime tv? thanks james 

win9
Level 2: Rookie

After entering the code to linktv, and entering my login and password, the "Manage my Telstra TV appears to cycle and nothing happens. Previously, I have had no problems doing this. I have performed all the steps outlined in the help section, tried r ...

IngridD
Level 1: Cadet

Hi, I just received a new Telstra TV and cannot get past the Wireless setup stage. I can set up new wireless connection and it accepts my password etc and shows strong connection. However it keeps asking to “update connection” which then cycles throu ...

grahami2006
Level 3: Gumshoe

Can I still have Telstra TV even though my tv, which is not a smart tv, But has a Foxtel box connected to it?

NicCusack
Level 2: Rookie

I downloaded the UFC App and started looking at its content. I decided I wanted access to the full set of features and so clicked through the menu options that asked for credit card details. At the end I had a message telling me that it had a problem ...

tonkar1962
Level 1: Cadet

Will Telstra TV work on the 4 g network? As we are rural WA and Foxtel is crap. To many repeats and to expensive to have the extra packages for more repeats so looking at Telstra TV

Ruby20
Level 1: Cadet

I have Foxtel with Telstra How do I connect Foxtel to Telstra TV

kingdom2017
Level 4: Private Eye

Hi, I already have NBN internet with Telstra and was thinking of adding Telstra TV?What Telstra TV version will I get? I was also interested in the gaming console but I don't see ps4? $22/mth (24mnths) on the Xbox One-S is not attractive especially c ...

lynettes
Level 2: Rookie

iPad, mobile all work except Telstra Tv

APO
Level 1: Cadet

Hey, our Telstra TV remote control is malfunctioning. It scrolls through the menu continuously without any buttons being pressed as if it were jammed but it’s not consistent. It has been like this for 2 days which has made our Telstra tv unusable.  W ...

kmay37
Level 1: Cadet

I sold my Telstra TV (which I owned outright) on 07/06/2018. I have been charged numerous times for Telstra Box Office purchases made by the person I sold the TV to. I have contacted the person who I sold the TV to via Facebook, and was advised that ...

CQMountaineer
Level 1: Cadet

My TV turns back on, to theTelstra TV svreensaver, after I turn off the TV when watching free to air. Downrigh annoying.

Jo144
Level 1: Cadet

How can I view Apple TV using Telstra Tv?  

Mummaray
Level 1: Cadet

How do I go about getting a second telstra Tv box?

Gunzel99
Level 1: Cadet

My Teltra TV remote has failed.

How can I contact Telstra to request a new one?

Seems I can't make direct contact with Telstra because everything is closed down due to the virus situation. I've tried the phone, the website and the various Telstra apps.

...

HAREY80
Level 1: Cadet

I am beyond frustrated, I have been trying to a) phone telstra and b) use the app to contact a person to extend my now overdue bill. I already had an extension to yesterday, have done a part payment and need to arrange a new payment extension. I just ...

LiamSpooner14
Level 2: Rookie

I watch box office on my tablet or phone and use Chromecast to play.. is this feature no longer available??

Alice20
Level 1: Cadet

Telstra tv box office not loading a movie when it says the movie is ready to watch I press ok and it goes back to the purchase options. I have now been charged 4 times for one movie.

1dug
Level 1: Cadet

Other than free to air catch up, is there anything to watch without a subscription?

Spag59
Level 2: Rookie

The internet has been down for 3 weeks. It is working again now. The only hazard has been the SBS app. It will not let me get any further than the log in page. After I submit all my log in details it goes straight back to the app icon. I have uninsta ...

LaCroix
Level 1: Cadet

I'm keen to get a Telstra TV (v3) and have been weighing it up against the Nvidia Shield. The only thing holding me back right now from going with Telstra TV is that some key functionality (home, search, live TV, etc) doesn't appear to be available w ...

Wotto1
Level 1: Cadet

Telstra box office movies is advertised as no subscription or fees required and a pay as you go service where you can rent or buy movies . Why when I try to access the app does it tell me I have to pay $9 for Telstra Tv per month ? The information Te ...

Therealajk
Level 2: Rookie

I got Telstra TV 6 months ago and haven't had an issue, yesterday I tried to access the nba app and it kept crashing. Tried all the various troubleshooting fixes and now I can't even connect to the internet. It picks up my modem but won't connect.  P ...

Donna777
Level 1: Cadet

What type of voucher do I need to get to buy movies on telstratv boxoffice

nig67
Level 1: Cadet

i have activated my telstra tv and entered the activation code but the tv is only displaying the activation code still and im unable to navigate anywhere? 

Bluejay2
Level 2: Rookie

Hiwalking dead is available. But it won’t load at all. I have tried other TV series they won’t load either. 
what is happening??

Milton77
Level 1: Cadet

I have just started a free trial with the new streaming service BritBox, signed up online and set up on one Telstra TV box.  It asked me to sign in to my account, and then enter the numbers on the TV screen, which I did.  Then wanted to set up on our ...

Jamain
Level 1: Cadet

Won’t let me access live pass as a Telstra customer

JFS61
Level 1: Cadet

I have 2 Telstra tv boxes that came with $125 credit. I am trying to activate the credit and it asks for a code. I do not have one. Where can I find the code?

CassL
Level 1: Cadet

Months ago someone posted that closed captions keeps resetting itself and coming on. This always happens to me when watching ABC IVIEW or SBS on demand. Why has Telstra not fixed this?

Michaelseears
Level 1: Cadet

not happy. why are my tv-shows now only have 2 shows

dda
Level 1: Cadet

received message below .Please allow icloud emails to be sent to bigpoind addressess  and let me know  Action: failed Status: 4.7.1 Remote-MTA: dns; extmail.bigpond.com Diagnostic-Code: smtp; 550 5.7.1 Connection refused - IB115. 17.58.23.197 is blac ...

Libra11
Level 1: Cadet

How do I get activation code - which is supposed to be my ID sign-in to my Telstra account - which is more than the 8 characters they say it should be ?  Please help ?  There is no-one at Telstra to help so ringing them again is useless.

Jr83
Level 1: Cadet

Hey guys, Do you know when is Disney+ available on telstra tv? Whose interest in telstra monopoly to slow it down? Binge and kayo arrived very quickly.

SheriffofOz
Level 1: Cadet

My Telstra TV has been working no problems via HDMI 2 Receiver 2 Projector since installed 6months ago, then 3 days ago it stopped
What happensTurn power on Telstra TV,Telstra TV logo appears,it then goes to black,then to just a blue screen,Navigation ...

ozwanderer
Level 2: Rookie

The Lenovo connects and works for about 2 minutes then shuts the connection. With no other changes my older Toshiba Satellite connects and stays connected. Both laptops are running the latest Win10 version.

Archie-Luna19
Level 1: Cadet

I just purchased a season pass on my Telstra TV which is linked to my mobile number and it says down the bottom it will be charged to my Telstra account yet I can’t watch any of the episodes? It’s been about 15 minutes since I purchased it.

Helvetica
Level 1: Cadet

Hi, recently installed a TV3, and curious to know if there is an inbuilt / online manual for a number of questions i have eg: how would I add a personal screensaver replacing what is preloaded? what is the purpose and/or need of the sd card slot?, ho ...

HowardSpry
Level 1: Cadet

It seems that free to air tv channels STILL cannot be hidden or deleted when using the TTV 3 box, today, in September 2020, despite posts complaining about this lack of basic functionality going back years and related to previous releases of the TTV ...

bowee
Level 1: Cadet

Just installed a new box and the mute icon is fixed on the screen. How do we remove it?  

RIver24
Level 2: Rookie

I'm getting a Roku internal Error RE645 how can this be fixed 

jaynine
Level 1: Cadet

When i go to watch some shows now on 9now, it goes straight back to the app page.I have reloaded and restarted the system

SFM1
Level 1: Cadet

Hey,I have purchased latest Telstra TV box, already using existing Telstra ID.  However for whatever reason is not connected to a Telstra account.It would be really great if someone could help me create a new one.I cannot proceed activation of new Ro ...

Sturz1
Level 1: Cadet

why does it come up with player error when I go to watch a movie 

Hornet1975
Level 1: Cadet

I have just tried to resubscribe to KAYO for $15 through Telstra, however the email I have received states it is still being charged at $25/month

TVLily
Level 1: Cadet

Having trouble with Channel 11 WIN network FTA channels in the ACT (ie they have all been lost). Signal strength says 96% but signal quality is 0%. All the other Free to air channels are fine and working well with my Telstra TV so it seems that the a ...

NikkiF
Level 1: Cadet

I can't get 9now to work on my Telstra TV, every time I try opening a show it goes back to the main Telstra Screen. I have tried uninstalling the app and logging out and logging in again. This is also happening to a friend of mine. Has been happening ...

MarkVos
Level 2: Rookie

Anyone who has previously been using the Foxtel Now app has had the app upgraded to merge it with what is known as Foxtel Go. Foxtel have depreciated support for the stand alone Foxtel Now app. I tried to log in using the Foxtel Now app on the Telstr ...

Sapper79
Level 1: Cadet

The Telstra Box App has a section that reflect the library just like the Telstra box. Unfortunately I can't see my purchases on the app.

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