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Fitzy63
Level 1: Cadet

Hi now that Animelab has gone to Funimation will Telstra Tv have the app for it????

BT7410
Level 1: Cadet

Trying to load Kayo on Telstra TV. The app loads but when I try to login to my account it does not register that I have already subscribed. It keeps prompting for me to get FullAccess even though I’ve already paid for it, and am able to connect succe ...

Fitzy63
Level 1: Cadet

When will Disney+ be available on Telstra Tv?

Gpjp
Level 1: Cadet

I am beside myself with how bad the support is. I’m reasonably normal and it savvy but this has been Appalling. 3 hours of trying to even politely speak to someone and hung up on by tech guy. Told to go to  Telstra tv but they are closed. Andy really ...

Taks
Level 1: Cadet

Does the Telstra TV 4700T have the capability of grouping favourite Channels ? Very annoying going through one by one to get to the one you want .

bpd2
Level 1: Cadet

Please, how do I turn on the sleep timer on my telstra tv remote?

WD78
Level 1: Cadet

Using Telstra Tv modem to watch a Series Item on ABC Iview. (Example) Watched Several Episodes and then switched off and tried to continue with the remaining episodes later. However there is no way to continue watching just the remaining episodes unl ...

BronThom
Level 1: Cadet

I have a falcon tv

DB80
Level 2: Rookie

I have it in a caravan and sometime we don’t have 240v but I do have 12v batteries in the van.

bandk12
Level 1: Cadet

Telstra tv box office app won’t let me rent a movie it keeps saying unable to process the transaction due to an unforeseen error, can anyone give me a phone number I can call to talk to someone to fix this it has been happening for a week now and I c ...

viper30x
Level 1: Cadet

It doesn't matter what I say or do, it says "sorry, can't hear that etc...". How do you make the voice control work?

i30
Level 2: Rookie

We have had Telstra TV for about two weeks after moving interstate. We have two TVs and have Telstra TV connected to both.  For the past several years we have had the Foxtel box but sent that back when we moved.  Not at all impressed with Telstra TV, ...

Gadget1
Level 1: Cadet

My Telstra TV keeps dropping it's WiFi connection, The modem is only 2ft away in another room with only a plasterboard wall between them. I have to power cycle the Telstra TV to get the WiFi connection back. Has only been doing this for the past coup ...

Trentmelb
Level 5: Eagle Eye

I've seen a lot of comments about Telstra TV customers being disappointed by the fact that we are unable to access Disney Plus.  But has Telstra officially commented on whether they will doing anything to get Disney Plus on our Telstra TV??

anneabell
Level 4: Private Eye

Every day I loose internet connection to my Telstra TV so I have to unplug it and power off to get it to reconnect back to the internet. I'm not sure if it's telstra TV device or bad internet service by Telstra it is happening daily any advice how to ...

Leesie
Level 1: Cadet

Has this Neveee happened to anyone else and can I cancel it and get my money back? 

Falkirk70
Level 2: Rookie

Britbox app not showing on Telstra TV Britbox was working but now I cannot find it on the apps to download. I’ve tried the other solution (search for a show on Britbox etc) but it did not work for me.Does anyone else have a solution?

Darjon
Level 1: Cadet

Similar to other Roku based units, is Telstra planning to make the Apple TV+ app available on Telstra TV. Would be a great addition.

Alyce87
Level 1: Cadet

We moved house and and the internet didn’t  work so Telstra sent a new modem and now I can’t use my Telstra tv box cause I don’t have the tv box on the same wifi, I went into Telstra store to buy a remote, they don’t have them, they couldn’t even fin ...

CHERYLZ
Level 1: Cadet

Hi. I have the Telstra Tv Roku box. The last couple of weeks when i watch something the screen goes shaded and the play/pause f/f rewind screen pops up. This happens every couple of seconds. Its getting rather annoying. How do i stop it?

PJW66
Level 1: Cadet

Faulty power supply, tested all aspects of the unit in accordance with the troubleshooting suggestions

BernieFlyer
Level 1: Cadet

Hi, when I put in a Micro SD Card the Telstra TV recognises the card but the remote is disabled. Take out the Micro Sd and the remote works fine again. The Telstra TV is a 4200X though the display on the TV says 4200L and the model of the remote show ...

sharon0609
Level 1: Cadet

Telstra TV will not let me access any apps being either the free versions ie plus 7, 10play etc or paid subscriptions netflix or kayo. ( I can get Kayo on my iPhone so my subscription is not the issue.)only thing I can watch is live TV.been on wait t ...

AK04
Level 1: Cadet

Get this error. Tried unplugging for 10 minutes, tried restarting, resetting, deleting apps then reinstalling them...nothing. What’s the go? This is rubbish 

DB80
Level 2: Rookie

I have it in a caravan and sometime we don’t have 240v but I do have 12v batteries in the van.

Falkirk70
Level 2: Rookie

Britbox app not showing on Telstra TV Britbox was working but now I cannot find it on the apps to download. I’ve tried the other solution (search for a show on Britbox etc) but it did not work for me.Does anyone else have a solution?

HB15
Level 1: Cadet

Hi,  I am wanting to download the Britbox app on my Telstra TV, however the app is not showing in the app list (shows 45 available).  I have checked for updates and they are up to date. Is there any way to search for the app on the Telstra TV so I ca ...

Murphanator
Level 1: Cadet

My Telstra tv app is no longer connecting to the Telstra box.  My iPad does and all three devices are on the same wifi network.  

hawty
Level 4: Private Eye

In the last few days using Telstra TV2 and some videos on YouTube, Nine Now, SBS on Demand (?others not yet tried) get stretching/zooming of images (inc. people) on the screen so cannot see part of the picture. It does not happen with all scenes on t ...

graygran
Level 3: Gumshoe

In regard to a new Telstra TV3, is anyone able to say if it can be connected to both the TV and a DVD?  We have a Telstra TV2 connected to both with no problems over a number of years.  Now we decided on having two Telstra TV boxes (so we can watch o ...

Benskins
Level 1: Cadet

Hi I have a telstra Id but I have no telstra services. I want to buy a teltsra tv but want to make sure I can use it without having to have another telstra services (such as a phone) 

GraWar
Level 1: Cadet

Telstra TV is not moving past successful 'wireless connection' screen. It appears it's not recognising my television. Why????

Demon3
Level 1: Cadet

Daughter in Brisbane, brought Titanic movie through Telstra TV Box Office and I in Newcastle, rented the same movie through the same source. Both of us when watching on a TV connected to Telstra TV 3, can see the characters mouths move but no sound c ...

Tilba16
Level 3: Gumshoe

I just received a Telstra TV3 to replace an existing Telstra TV. There is an issue loading the Netflix app. Doesn't ask for credentials like Prime and Stan did just goes to an error ui-800-3 (104007)Reinstalled old Telstra TV and all Ok. Contacted Ne ...

lmstearn
Level 6: Bloodhound

Hi there,Having acquired the Telstra TV, came across this link:https://tv.telstra.com.au/portal/devices.htmlwhich seemed to be a cool way of viewing info (account related- or otherwise) of the device in the Telstra account login. Activating the url h ...

EDY81
Level 1: Cadet

I've just activated my binge tv subscription via telstra offers, how do I add the binge app to my telstra TV app? I am using the roku player and Sony smart tv..

Themata
Level 1: Cadet

I bought the movie Tenet last night but Telstra Box Office does not have subtitles for the movie. I want to request a refund but the only option is to call them - I tried that but the office is closed. Other than calling, is there any other way I can ...

george104
Level 1: Cadet

I placed my order on 26th Nov, but have yet received any update since.  I've tried to contact Customer Support onLine but was told there was an issue with my order and advised me to resubmit the order.  Are you able to help with my order. Telstra Ord ...

Mal105
Level 2: Rookie

Can I use two Telstra tv boxes in two different rooms on two different channels.  

2Bois
Level 1: Cadet

I am absolutely bored of the Screen Savers that Telstra has on their Roku Powered Telstra TV boxes. I’m possibly asking a dead-end question, but after years of a boring Telstra Screen Saver. Is there any chance of livening this part of Telstra TV up? ...

win9
Level 2: Rookie

After entering the code to linktv, and entering my login and password, the "Manage my Telstra TV appears to cycle and nothing happens. Previously, I have had no problems doing this. I have performed all the steps outlined in the help section, tried r ...

James71
Level 1: Cadet

I am getting a Telstra tv box this week and was wondering can I keep my tv antenna in my iq4 and still use the Telstra tv box with all my apps such as Netflix Stan and prime tv? thanks james 

IngridD
Level 1: Cadet

Hi, I just received a new Telstra TV and cannot get past the Wireless setup stage. I can set up new wireless connection and it accepts my password etc and shows strong connection. However it keeps asking to “update connection” which then cycles throu ...

grahami2006
Level 3: Gumshoe

Can I still have Telstra TV even though my tv, which is not a smart tv, But has a Foxtel box connected to it?

NicCusack
Level 2: Rookie

I downloaded the UFC App and started looking at its content. I decided I wanted access to the full set of features and so clicked through the menu options that asked for credit card details. At the end I had a message telling me that it had a problem ...

tonkar1962
Level 1: Cadet

Will Telstra TV work on the 4 g network? As we are rural WA and Foxtel is crap. To many repeats and to expensive to have the extra packages for more repeats so looking at Telstra TV

Ruby20
Level 1: Cadet

I have Foxtel with Telstra How do I connect Foxtel to Telstra TV

kingdom2017
Level 4: Private Eye

Hi, I already have NBN internet with Telstra and was thinking of adding Telstra TV?What Telstra TV version will I get? I was also interested in the gaming console but I don't see ps4? $22/mth (24mnths) on the Xbox One-S is not attractive especially c ...

lynettes
Level 2: Rookie

iPad, mobile all work except Telstra Tv

eightace
Level 1: Cadet

I changed TV sets and now the vol/mute buttons on the remote don't work (all other remote functions do work). I tried the enhanced remote set-up and it said it was IN USE and I run the sound test etc. and it said all good, but nope. I contacted Telst ...

MissMorgs
Level 1: Cadet

How do I remove channels from Telstra TV live TV feature? I have 6 of the same ABC channels, and many radio channels. I'd like to just have one of each channel. 

Geepster500
Level 1: Cadet

Hi.I have a Telstra TV box which used to work fine.Last week it performed an update.Now, following this update, the white light on the box does not go out.Why is this?

JohnnyGGG
Level 1: Cadet

I have a tv2 and a tv3, both had a resent update to version 9.3.0 build 8019 and neither will now enter a sleep state after 4 hours of non use even though the power saving setting is set. Does anyone else have this issue?

Mumstaxi01
Level 1: Cadet

Went to watch 7plus last night and it wouldn’t load. I uninstalled it. Restarted the Telstra box and now I can’t reinstall it 

Edith4
Level 1: Cadet

I purchased a tv series and it’s not showing on any of my devices? When I search for it in the search bar it says I have already purchased it and I will find it in my library but it’s not there can anyone help 

Db132
Level 2: Rookie

On my new Telstra 3 tv box I'm not able to get the digital channels after I scan. Says adjust arial . Did this and still doesn't work. Go back to factory reset still no good. Scans but comes up with 0 channels. Everything else works but still need se ...

denisejim
Level 1: Cadet

Hi,Can someone please explain to me why I have to pay double the price of a Roku box, and get next to no apps?  It seems a HUGE ripoff by Telstra.  Just another example of deceiving customers.  Any comment from Telstra would be appreciated.

Julz25
Level 1: Cadet

When I'm watching Live TV on my Telstra TV , if I don't change channel or otherwise touch a button on the remote for a period of time it will flash up a message "are you still there?" on the TV screen and you have to hit ok on the remote before 60 se ...

Help687
Level 1: Cadet

Trying to setup Telstra tv but it is stuck on network. I have tried factory reset and turning on and off and everything takes you back to the same screen. 

Turbo19
Level 1: Cadet
LanceK137
Level 1: Cadet

My Telstra TV updated itself on 15 Jan 2021 and since then the Home screen shows "Sorry, this feature could not be loaded"The TV guide is also very slow to load any information.I have checked for new updates and restarted the box many, many times.My ...

Mehfixmybox
Level 1: Cadet

Is box office down across the board at the moment is there something. Wrong with my account 

subi41
Level 1: Cadet

Ordered a spare Telstra TV Enhanced Remote in Jan 2021. The Remote has been delivered,but no Order details have been received by promised email.How do I best get the missing Order details please ?

Otis1
Level 1: Cadet

I am a Boost customer. I have a current FFA subscription. I recently changed from an iPhone 6 to an iPhone XR and I can’t live stream soccer games. I have deleted the My Football App off my iPhone 6 and installed it on my XR. I have rebooted the phon ...

JodieJ
Level 1: Cadet

Have tried everything to get captions to stay off. Tried off in settings and also on replay only. Start new show and they come back on. Internet glitches slightly they come back on. Have tried resetting system. Also done full factory reset. They are ...

Cursedtomer
Level 1: Cadet

I have the same problem as Fruitloop99.It would seem that the Telstra TV 3 works for a limited time, and then turns off.I have turned off the power saving function in settings, but I am not confident this will work. 

MP1973
Level 1: Cadet

I ve recently switched to the NBN and cant seem to connect the telstra tv box .I had previously been using the remote on the telstra tv app but as this uses the wi fi to comunicate with the telstra tv box I am not able to put in the new password for ...

Chook561
Level 1: Cadet

Telstra TV remote buttons don't work

alc88
Level 1: Cadet

Its been a while since this was discussed, wondering if there has been any progress here?You can use it on Apple TV and Roku devices. It would be really good to have this on the Telstra TV Device as its a big one for the kids.

H2oskineil
Level 1: Cadet

Suddenly the NBA app is really poor.? Works fine on XBox, PC, Mobile phone, but lagging and jerky picture on T Box.Tried re booting, box and wi fi.Everything (Except Mobile phone) I'd connected through Ethernet.No issue with movies, streaming or spee ...

MrMaps79
Level 1: Cadet

Brand new TTV³ box, connected everything, then powered up. Went through the process of connecting to my wifi just fine, then a pop-up came up on screen saying it was updating and would restart. It restarted, got as far as the Network setup where it s ...

H220
Level 2: Rookie

I have a Telstra TV 4 and the Captions option does not remain off.  In June there was a thread with the same problem but no solution. When will this be fixed? 

BS101
Level 1: Cadet

Having trouble cancelling STAN 6 month free trial from Telstra TV plus after trial period. Not recognising my username and password.

Sueroo
Level 2: Rookie

Can anyone help please.
I have been unable to find any recent threads regarding update of the Telstra TV  to find a list of recently watched shows or to continue watching something if not completed the episode. Any info, anyone?Ta so muchly 

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