I've seen a lot of comments about Telstra TV customers being disappointed by the fact that we are unable to access Disney Plus. But has Telstra officially commented on whether they will doing anything to get Disney Plus on our Telstra TV??
I just purchased a Telstra TV box (after signing up to transfer my NBN to Telstra)I already have Foxtel cable (not thru Telstra) and pay an extra subscription called 'Multiscreen' which gives me foxtel 'now' type access to a second tv via the tv foxt ...
For some reason I can no longer watch Amazon Prime through my Telstra TV. It says to go to primevideo.com/watchontelstra put when I do it just takes me to the prime web page. How do I fix it or can it even be fixed?
There’s something wrong with the new Telstra tv2. The picture zooms in when watching channels 7, 9 and 10. Only happens when watch those 3 channels. Any idea with what could be happening. It’s not my tv or the hdmi cable as it works perfectly fine wi ...
Hey all , I have brought a second Telstra TV box I have one of the original one. But I am unable to connect it to my IPhone hotspot. The older TV box connect perfect . Any ideas??
We have a Telstra TV3 that we use to watch LiveTV. The problem is after we pause a program it will sometimes freeze the device. The device beeps in response to key presses on the remote, but does nothing. The only way to get it to work again is to co ...
In the last few days using Telstra TV2 and some videos on YouTube, Nine Now, SBS on Demand (?others not yet tried) get stretching/zooming of images (inc. people) on the screen so cannot see part of the picture. It does not happen with all scenes on t ...
I had to do a factory reset to try to get Telstra tv to operate power and volume on the tv. (Still not working!)Telstra tv is not showing any channel details after factory reset
Hi there,Do the Telstra chat bots output the text of user enquiries to a log for quality control?Logged an issue today at 10.06 a.m. After waiting all day for a response without any queue status notifications, got the following at 20:32: Sorry, our a ...
Almost every time I turn on the Telstra TV, it's lost connection. This has only occurred in the last few months. Before this I never had a problem. All other devices are running fine on the WiFi and it doesn't drop out when watching only after I have ...
Hi.I have a Telstra TV box which used to work fine.Last week it performed an update.Now, following this update, the white light on the box does not go out.Why is this?
So I have the new Telstra tv3 box and I can’t seem to get passed the activation stage my wifi is strong I’m using the TV App and have pair my phone to the app once I go to activate stage a 8 letter code comes up on my tv screen I then put code onto ...
When watching Kayo on Telstra tv it drops out after about 3 minutes of viewing. This repeats every time I go in. I have tried resetting and reinstalling the app. Same problem still occurs.
I got a tv3 to update my last unit and now no matter what I watch I get the device auto shut off message that won’t let me clear. I’ve turned off all the things previous users have said on the Telstra tv but it won’t change it. My tv doesn’t have a ...
I was a member of binge tv but I reset my Telstra TV box and had to connect all again but I am having trouble trying to get Binge to connect using my smart tv. I just keep going around and around in circles and I am getting very tired of the whole pr ...
I have a Telstra TV model 4200TL connected through Ethernet cable to the Telstra Modem. For the last one week, the connection to the internet drops out frequently when watching Netflix and YuppTV shows.
For the last few months some buttons on my Telstra TV remote intermittently stop working. Sometimes its just the 'ok' button, sometimes the up or down or side arrows, and other times a combination of all those. I have changed the batteries and reset ...
I have recently updated to a new TV from an old LG to a Soniq, with the LG the Telstra TV had no issues, now that I have switched the TV over I am getting no HDMI from the Telstra TV only after it has gone through the boot process, so I see the Telst ...
I can’t get Telstra to load binge properly everything sits at 33% uninstalled binge now I can’t get install apps to load have unplugged restarted still nothing
My Telstra box is only allowing me to watch 10min of a show on Stan, prime video apps and goes back to home page. I cannot even start a show on my free to air apps it won’t even load, Netflix is working fine though. Restarted system, deleted apps and ...
My telstra tv remote has stopped working out of nowhere. Haven’t had it for very long at all. Have changed the batteries many times, reset the device and remote and it’s still not working at all
In the last few days using Telstra TV2 and some videos on YouTube, Nine Now, SBS on Demand (?others not yet tried) get stretching/zooming of images (inc. people) on the screen so cannot see part of the picture. It does not happen with all scenes on t ...
Hi I have a telstra Id but I have no telstra services. I want to buy a teltsra tv but want to make sure I can use it without having to have another telstra services (such as a phone)
Daughter in Brisbane, brought Titanic movie through Telstra TV Box Office and I in Newcastle, rented the same movie through the same source. Both of us when watching on a TV connected to Telstra TV 3, can see the characters mouths move but no sound c ...
I just received a Telstra TV3 to replace an existing Telstra TV. There is an issue loading the Netflix app. Doesn't ask for credentials like Prime and Stan did just goes to an error ui-800-3 (104007)Reinstalled old Telstra TV and all Ok. Contacted Ne ...
Hi there,Having acquired the Telstra TV, came across this link:https://tv.telstra.com.au/portal/devices.htmlwhich seemed to be a cool way of viewing info (account related- or otherwise) of the device in the Telstra account login. Activating the url h ...
I've just activated my binge tv subscription via telstra offers, how do I add the binge app to my telstra TV app? I am using the roku player and Sony smart tv..
I bought the movie Tenet last night but Telstra Box Office does not have subtitles for the movie. I want to request a refund but the only option is to call them - I tried that but the office is closed. Other than calling, is there any other way I can ...
I placed my order on 26th Nov, but have yet received any update since. I've tried to contact Customer Support onLine but was told there was an issue with my order and advised me to resubmit the order. Are you able to help with my order. Telstra Ord ...
I am absolutely bored of the Screen Savers that Telstra has on their Roku Powered Telstra TV boxes. I’m possibly asking a dead-end question, but after years of a boring Telstra Screen Saver. Is there any chance of livening this part of Telstra TV up? ...
After entering the code to linktv, and entering my login and password, the "Manage my Telstra TV appears to cycle and nothing happens. Previously, I have had no problems doing this. I have performed all the steps outlined in the help section, tried r ...
I am getting a Telstra tv box this week and was wondering can I keep my tv antenna in my iq4 and still use the Telstra tv box with all my apps such as Netflix Stan and prime tv? thanks james
Hi, I just received a new Telstra TV and cannot get past the Wireless setup stage. I can set up new wireless connection and it accepts my password etc and shows strong connection. However it keeps asking to “update connection” which then cycles throu ...
I downloaded the UFC App and started looking at its content. I decided I wanted access to the full set of features and so clicked through the menu options that asked for credit card details. At the end I had a message telling me that it had a problem ...
Will Telstra TV work on the 4 g network? As we are rural WA and Foxtel is crap. To many repeats and to expensive to have the extra packages for more repeats so looking at Telstra TV
Hi, I already have NBN internet with Telstra and was thinking of adding Telstra TV?What Telstra TV version will I get? I was also interested in the gaming console but I don't see ps4? $22/mth (24mnths) on the Xbox One-S is not attractive especially c ...
Hey, our Telstra TV remote control is malfunctioning. It scrolls through the menu continuously without any buttons being pressed as if it were jammed but it’s not consistent. It has been like this for 2 days which has made our Telstra tv unusable. W ...
I sold my Telstra TV (which I owned outright) on 07/06/2018. I have been charged numerous times for Telstra Box Office purchases made by the person I sold the TV to. I have contacted the person who I sold the TV to via Facebook, and was advised that ...
Hi.I have a Telstra TV box which used to work fine.Last week it performed an update.Now, following this update, the white light on the box does not go out.Why is this?
I have a tv2 and a tv3, both had a resent update to version 9.3.0 build 8019 and neither will now enter a sleep state after 4 hours of non use even though the power saving setting is set. Does anyone else have this issue?
I purchased a tv series and it’s not showing on any of my devices? When I search for it in the search bar it says I have already purchased it and I will find it in my library but it’s not there can anyone help
On my new Telstra 3 tv box I'm not able to get the digital channels after I scan. Says adjust arial . Did this and still doesn't work. Go back to factory reset still no good. Scans but comes up with 0 channels. Everything else works but still need se ...
Hi,Can someone please explain to me why I have to pay double the price of a Roku box, and get next to no apps? It seems a HUGE ripoff by Telstra. Just another example of deceiving customers. Any comment from Telstra would be appreciated.
When I'm watching Live TV on my Telstra TV , if I don't change channel or otherwise touch a button on the remote for a period of time it will flash up a message "are you still there?" on the TV screen and you have to hit ok on the remote before 60 se ...
Trying to setup Telstra tv but it is stuck on network. I have tried factory reset and turning on and off and everything takes you back to the same screen.
My Telstra TV updated itself on 15 Jan 2021 and since then the Home screen shows "Sorry, this feature could not be loaded"The TV guide is also very slow to load any information.I have checked for new updates and restarted the box many, many times.My ...
Ordered a spare Telstra TV Enhanced Remote in Jan 2021. The Remote has been delivered,but no Order details have been received by promised email.How do I best get the missing Order details please ?
I am a Boost customer. I have a current FFA subscription. I recently changed from an iPhone 6 to an iPhone XR and I can’t live stream soccer games. I have deleted the My Football App off my iPhone 6 and installed it on my XR. I have rebooted the phon ...
Have tried everything to get captions to stay off. Tried off in settings and also on replay only. Start new show and they come back on. Internet glitches slightly they come back on. Have tried resetting system. Also done full factory reset. They are ...
I have the same problem as Fruitloop99.It would seem that the Telstra TV 3 works for a limited time, and then turns off.I have turned off the power saving function in settings, but I am not confident this will work.
I ve recently switched to the NBN and cant seem to connect the telstra tv box .I had previously been using the remote on the telstra tv app but as this uses the wi fi to comunicate with the telstra tv box I am not able to put in the new password for ...
Its been a while since this was discussed, wondering if there has been any progress here?You can use it on Apple TV and Roku devices. It would be really good to have this on the Telstra TV Device as its a big one for the kids.
Suddenly the NBA app is really poor.? Works fine on XBox, PC, Mobile phone, but lagging and jerky picture on T Box.Tried re booting, box and wi fi.Everything (Except Mobile phone) I'd connected through Ethernet.No issue with movies, streaming or spee ...
Brand new TTV³ box, connected everything, then powered up. Went through the process of connecting to my wifi just fine, then a pop-up came up on screen saying it was updating and would restart. It restarted, got as far as the Network setup where it s ...
I have a Telstra TV 4 and the Captions option does not remain off. In June there was a thread with the same problem but no solution. When will this be fixed?
Can anyone help please. I have been unable to find any recent threads regarding update of the Telstra TV to find a list of recently watched shows or to continue watching something if not completed the episode. Any info, anyone?Ta so muchly
Hi Team, screen mirroring for the Telstra TV device seems pretty poor. I can’t get any of my new Samsung devices to screen Mira to a Telstra TV using the new smart view Samsung feature Or quick share. I think it could possibly be that the new shari ...
