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Bobsy
Level 2: Rookie

Telstra TV is live-streaming Victoria 9Now instead of NSW.  I have removed the 9Now app, reinstalled, checked my profile for correct postcode, rebooted Roku but still no different.   How do I resolve this please as I live in a poor TV  reception area ...

Puffdaddy
Level 1: Cadet

I’ve just connected my Telstra tv.  I have also connected the internet.  I have successfully connected to the wireless network (there is a big tick next to it).  I have turned both the tv, and the modem, off and on several times. despite all this, th ...

Trentmelb
Level 4: Private Eye

I've seen a lot of comments about Telstra TV customers being disappointed by the fact that we are unable to access Disney Plus.  But has Telstra officially commented on whether they will doing anything to get Disney Plus on our Telstra TV??

Helena6
Level 1: Cadet

Not happy ... have been having ongoing problem with wifi signal dropping in and out re Telstra TV ... am totally fed up with this problem and am on the verge of seeking assistance from ombudsman. Have always has this issue over the years but past sev ...

kingdom2017
Level 3: Gumshoe

Hi, I already have NBN internet with Telstra and was thinking of adding Telstra TV?What Telstra TV version will I get? I was also interested in the gaming console but I don't see ps4? $22/mth (24mnths) on the Xbox One-S is not attractive especially c ...

DC969
Level 1: Cadet

Hi Guys,  Yesterday April 23 Telstra TV started flickering during playback on all App channels.. The program just goes blank for a second with sound.. After resetting modem, telstra tv, cables, power downs and nothing has resolved this. Then I notice ...

BWANA430
Level 1: Cadet

My roku telstra tv box keeps losing different channels at different times. Sometimes it's channel 10 and all the sub channels of such. Other times it's ABC or sbs which do not appear . What can I do .

ersumit
Level 1: Cadet

my telstra tv is not shipped for 30 days I ordered my telstra TV online on 25th April and then I havent heard back from them , tried to contact support but no luck. Any ideas how long will it take these days?

Bianca21
Level 1: Cadet

Where do u get redemption code from as I can’t find it anywhere

Moorio
Level 2: Rookie

Dear Telstra. All we’ve wanted since Disney+ launched is the Disney+ App to be put on TelstraTV.  It’s available on the Roku platform, so press the magic button & make it happen here in Oz. But for now, we have a new app, Binge.  The great news is, t ...

kmay37
Level 1: Cadet

I sold my Telstra TV (which I owned outright) on 07/06/2018. I have been charged numerous times for Telstra Box Office purchases made by the person I sold the TV to. I have contacted the person who I sold the TV to via Facebook, and was advised that ...

CQMountaineer
Level 1: Cadet

My TV turns back on, to theTelstra TV svreensaver, after I turn off the TV when watching free to air. Downrigh annoying.

APO
Level 1: Cadet

Hey, our Telstra TV remote control is malfunctioning. It scrolls through the menu continuously without any buttons being pressed as if it were jammed but it’s not consistent. It has been like this for 2 days which has made our Telstra tv unusable.  W ...

Jo144
Level 1: Cadet

How can I view Apple TV using Telstra Tv?  

Mummaray
Level 1: Cadet

How do I go about getting a second telstra Tv box?

Gunzel99
Level 1: Cadet

My Teltra TV remote has failed.

How can I contact Telstra to request a new one?

Seems I can't make direct contact with Telstra because everything is closed down due to the virus situation. I've tried the phone, the website and the various Telstra apps.

...

HAREY80
Level 1: Cadet

I am beyond frustrated, I have been trying to a) phone telstra and b) use the app to contact a person to extend my now overdue bill. I already had an extension to yesterday, have done a part payment and need to arrange a new payment extension. I just ...

Alice20
Level 1: Cadet

Telstra tv box office not loading a movie when it says the movie is ready to watch I press ok and it goes back to the purchase options. I have now been charged 4 times for one movie.

1dug
Level 1: Cadet

Other than free to air catch up, is there anything to watch without a subscription?

Spag59
Level 2: Rookie

The internet has been down for 3 weeks. It is working again now. The only hazard has been the SBS app. It will not let me get any further than the log in page. After I submit all my log in details it goes straight back to the app icon. I have uninsta ...

BWANA430
Level 1: Cadet

My roku telstra tv box keeps losing different channels at different times. Sometimes it's channel 10 and all the sub channels of such. Other times it's ABC or sbs which do not appear . What can I do .

bwoolno
Level 2: Rookie

I launch Kayo , it says welcome back then goes back to the Telstra TV main menu each time . I have unistalled and reinstalled the app . I have rebooted the Telstra TV box and i have reset it to factory default and still have the same issue Edit: Foun ...

Son18
Level 1: Cadet

On Telstra TV, ABC Iview images blurry consistently whenever watching. Other apps working fine. Help 

Amanda38
Level 1: Cadet

Have paired successfully and added to the right room but this is what is now happening. It’s not able to be voice controlled - other posts have suggested it sometimes has limited function regardless but not in this case. Have reset Telstra TV , my ph ...

Remotecontrol
Level 1: Cadet

Captions are constantly out of syn or disappear all together after an advertisement finished, need help on how to have it rectified please.

Benno95
Level 1: Cadet

Our Telstra box has decided not to work. The light on the box is flicking super fast And when you can get the screen up the muni just keeps rolling up and down the screen. We have held the reset button for twenty seconds. We disconnected 

Redo
Level 1: Cadet

Unable to get Telstra tv to work have already tried resetting box and switched modem off and re tried regards Ian

Trinket007
Level 1: Cadet

After the last update my tvv restarts and activates the tv it's connected too. I turn off and the next morning the tv has been active all night. This is definitely a software problem and needs to be addressed ASAP.Who else is having problems ?

Wozza38
Level 1: Cadet

I have just installed a Telstra Smart modem. It is connected wirelessly to my Telstra TV and the connection status is confirmed on the screen. The signal strength is shown as excellent but the internet download speed is shown as poor (0 Mbps). The Te ...

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