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CassL
Level 1: Cadet

Months ago someone posted that closed captions keeps resetting itself and coming on. This always happens to me when watching ABC IVIEW or SBS on demand. Why has Telstra not fixed this?

Michaelseears
Level 1: Cadet

not happy. why are my tv-shows now only have 2 shows

Sunny20001
Level 1: Cadet

Hi all,

I am switching to NBN and I was wondering, will my Telstra TV Box still work?

And in case I opt for another NBN provider, can I still use the Telstra TV Box or is it locked by Telstra?

Thank you.

win9
Level 2: Rookie

After entering the code to linktv, and entering my login and password, the "Manage my Telstra TV appears to cycle and nothing happens. Previously, I have had no problems doing this. I have performed all the steps outlined in the help section, tried r ...

Cass74
Level 1: Cadet

I have 3 dogs at home...1 with severe anxiety. I work long hours and need to leave the tv on during the day. Is there some way to play free to air tv without it timing out on " are you still watching" ? 

Trevor56
Level 1: Cadet

It seems i have 2 Telstra TV orders processing, i would like to cancel one of the orders please the order number i would like cancelled is SBS51629394 as i accidently made this order at 10.49 pm 25/10/20  The first order number SBS516229326, i would ...

NicCusack
Level 2: Rookie

I downloaded the UFC App and started looking at its content. I decided I wanted access to the full set of features and so clicked through the menu options that asked for credit card details. At the end I had a message telling me that it had a problem ...

dda
Level 1: Cadet

received message below .Please allow icloud emails to be sent to bigpoind addressess  and let me know  Action: failed Status: 4.7.1 Remote-MTA: dns; extmail.bigpond.com Diagnostic-Code: smtp; 550 5.7.1 Connection refused - IB115. 17.58.23.197 is blac ...

Trentmelb
Level 4: Private Eye

I've seen a lot of comments about Telstra TV customers being disappointed by the fact that we are unable to access Disney Plus.  But has Telstra officially commented on whether they will doing anything to get Disney Plus on our Telstra TV??

William121
Level 1: Cadet

Hi I  unable to activate Telstratv. It recognises my code then continue s to ask me to login. 

Libra11
Level 1: Cadet

How do I get activation code - which is supposed to be my ID sign-in to my Telstra account - which is more than the 8 characters they say it should be ?  Please help ?  There is no-one at Telstra to help so ringing them again is useless.

Mika11
Level 1: Cadet

I cannot for the life of me log in to 'Manage My Telstra TV' to be able to activate it in the first place! Why?! It keeps bringing me to the same log-in page. Not one staff member has helped me in two days (bit ridiculous) Did anyone on here have the ...

Astor
Level 2: Rookie

I was trying to setup the Telstra TV so went to put in the wireless settings. I cannot get out of the screen. The status says connected to the wireless Telstra network but none of the buttons allows me to get out of the screen.Is the program:1. somet ...

Jr83
Level 1: Cadet

Hey guys, Do you know when is Disney+ available on telstra tv? Whose interest in telstra monopoly to slow it down? Binge and kayo arrived very quickly.

SheriffofOz
Level 1: Cadet

My Telstra TV has been working no problems via HDMI 2 Receiver 2 Projector since installed 6months ago, then 3 days ago it stopped
What happensTurn power on Telstra TV,Telstra TV logo appears,it then goes to black,then to just a blue screen,Navigation ...

Andrew1996
Level 1: Cadet

Why does the TV guide in the Telstra TV app not have 10Bold?CheersShane

Pinball
Level 1: Cadet

I have 3 Telstra TV  boxes , tonight on coming home from work no matter which one I use be it in lounge room / bedroom / rumpus TV as soon as I choose Kayo or Netflix or Stan etc and pick something to watch 5 secs in it resets to home screen ???? Hel ...

JacquieC
Level 1: Cadet

Hi. Can i get the Sudder app on my Telstra TV?Thanks

Judip
Level 1: Cadet

I have two Telstra TVs. One is a4 years old the other older this morning one of them is badly pixelated (?) and you can’t read the screen at alli have tried several times to restart and unplug etc but won’t fix the problem I have never had any proble ...

Sirfishalot
Level 1: Cadet

Hi I purchased 2x Telstra tv boxes 3 weeks ago and still haven’t received them

Queenstown1
Level 1: Cadet

Error 6 keeps appearing and preventing me from viewing the final episode of a series I purchased

Log11
Level 1: Cadet

Just bought a movie, but can’t watch as it comes up with error code 6. Try again

M-k79
Level 1: Cadet

Just set up telstra tv for the first time and it seems to be stuck on the network connection screen. It says its connected to our wifi, but that's all I'm getting. Cant go back or move forward its just stuck on the network screen.Have disconnected an ...

Halo2
Level 1: Cadet

Hi there, My Telstra TV has stopped for almost a year since there I have tried many ways of contact to solve my problem but never got any answer, the most frustrating part is in don’t get any kind of contact . Could anyone help me? I’m not even able ...

win9
Level 2: Rookie

After entering the code to linktv, and entering my login and password, the "Manage my Telstra TV appears to cycle and nothing happens. Previously, I have had no problems doing this. I have performed all the steps outlined in the help section, tried r ...

tonkar1962
Level 1: Cadet

Will Telstra TV work on the 4 g network? As we are rural WA and Foxtel is crap. To many repeats and to expensive to have the extra packages for more repeats so looking at Telstra TV

Ruby20
Level 1: Cadet

I have Foxtel with Telstra How do I connect Foxtel to Telstra TV

kingdom2017
Level 4: Private Eye

Hi, I already have NBN internet with Telstra and was thinking of adding Telstra TV?What Telstra TV version will I get? I was also interested in the gaming console but I don't see ps4? $22/mth (24mnths) on the Xbox One-S is not attractive especially c ...

lynettes
Level 2: Rookie

iPad, mobile all work except Telstra Tv

APO
Level 1: Cadet

Hey, our Telstra TV remote control is malfunctioning. It scrolls through the menu continuously without any buttons being pressed as if it were jammed but it’s not consistent. It has been like this for 2 days which has made our Telstra tv unusable.  W ...

kmay37
Level 1: Cadet

I sold my Telstra TV (which I owned outright) on 07/06/2018. I have been charged numerous times for Telstra Box Office purchases made by the person I sold the TV to. I have contacted the person who I sold the TV to via Facebook, and was advised that ...

CQMountaineer
Level 1: Cadet

My TV turns back on, to theTelstra TV svreensaver, after I turn off the TV when watching free to air. Downrigh annoying.

Jo144
Level 1: Cadet

How can I view Apple TV using Telstra Tv?  

Mummaray
Level 1: Cadet

How do I go about getting a second telstra Tv box?

Gunzel99
Level 1: Cadet

My Teltra TV remote has failed.

How can I contact Telstra to request a new one?

Seems I can't make direct contact with Telstra because everything is closed down due to the virus situation. I've tried the phone, the website and the various Telstra apps.

...

HAREY80
Level 1: Cadet

I am beyond frustrated, I have been trying to a) phone telstra and b) use the app to contact a person to extend my now overdue bill. I already had an extension to yesterday, have done a part payment and need to arrange a new payment extension. I just ...

LiamSpooner14
Level 2: Rookie

I watch box office on my tablet or phone and use Chromecast to play.. is this feature no longer available??

Alice20
Level 1: Cadet

Telstra tv box office not loading a movie when it says the movie is ready to watch I press ok and it goes back to the purchase options. I have now been charged 4 times for one movie.

1dug
Level 1: Cadet

Other than free to air catch up, is there anything to watch without a subscription?

Spag59
Level 2: Rookie

The internet has been down for 3 weeks. It is working again now. The only hazard has been the SBS app. It will not let me get any further than the log in page. After I submit all my log in details it goes straight back to the app icon. I have uninsta ...

LaCroix
Level 1: Cadet

I'm keen to get a Telstra TV (v3) and have been weighing it up against the Nvidia Shield. The only thing holding me back right now from going with Telstra TV is that some key functionality (home, search, live TV, etc) doesn't appear to be available w ...

Wotto1
Level 1: Cadet

Telstra box office movies is advertised as no subscription or fees required and a pay as you go service where you can rent or buy movies . Why when I try to access the app does it tell me I have to pay $9 for Telstra Tv per month ? The information Te ...

Therealajk
Level 2: Rookie

I got Telstra TV 6 months ago and haven't had an issue, yesterday I tried to access the nba app and it kept crashing. Tried all the various troubleshooting fixes and now I can't even connect to the internet. It picks up my modem but won't connect.  P ...

Donna777
Level 1: Cadet

What type of voucher do I need to get to buy movies on telstratv boxoffice

MADDY15
Level 1: Cadet

I just got my Telstra TV3 box and connected it. Q is what do we get for $9 a month?Any free movies or entertainment or we are paying for the box only?

Kazza247
Level 2: Rookie

I'm trying to connect Telstra TV via my mobile hotspot. I've found my phone,  entered the correct password but Telstra TV says it cannot connect. Any suggestions? 

Telstrauser30
Level 2: Rookie

Hi there, I had activated my Telstra TV box office credit on 17th July 2019, which was supposed to expire on 17 July 2020. I logged in my TV box office account today and all my credit has expired. please help

Taq
Level 1: Cadet

Hi  please advise is it possible to switch off wifi on Telstra tv as I am setting up as wired network.   Don’t want wifi to continuously searching for network , I don’t want wifi network to disturb signals in the house. Please advise . And also point ...

CassL
Level 1: Cadet

Months ago someone posted that closed captions keeps resetting itself and coming on. This always happens to me when watching ABC IVIEW or SBS on demand. Why has Telstra not fixed this?

Michaelseears
Level 1: Cadet

not happy. why are my tv-shows now only have 2 shows

dda
Level 1: Cadet

received message below .Please allow icloud emails to be sent to bigpoind addressess  and let me know  Action: failed Status: 4.7.1 Remote-MTA: dns; extmail.bigpond.com Diagnostic-Code: smtp; 550 5.7.1 Connection refused - IB115. 17.58.23.197 is blac ...

Libra11
Level 1: Cadet

How do I get activation code - which is supposed to be my ID sign-in to my Telstra account - which is more than the 8 characters they say it should be ?  Please help ?  There is no-one at Telstra to help so ringing them again is useless.

Jr83
Level 1: Cadet

Hey guys, Do you know when is Disney+ available on telstra tv? Whose interest in telstra monopoly to slow it down? Binge and kayo arrived very quickly.

SheriffofOz
Level 1: Cadet

My Telstra TV has been working no problems via HDMI 2 Receiver 2 Projector since installed 6months ago, then 3 days ago it stopped
What happensTurn power on Telstra TV,Telstra TV logo appears,it then goes to black,then to just a blue screen,Navigation ...

ozwanderer
Level 2: Rookie

The Lenovo connects and works for about 2 minutes then shuts the connection. With no other changes my older Toshiba Satellite connects and stays connected. Both laptops are running the latest Win10 version.

Archie-Luna19
Level 1: Cadet

I just purchased a season pass on my Telstra TV which is linked to my mobile number and it says down the bottom it will be charged to my Telstra account yet I can’t watch any of the episodes? It’s been about 15 minutes since I purchased it.

Helvetica
Level 1: Cadet

Hi, recently installed a TV3, and curious to know if there is an inbuilt / online manual for a number of questions i have eg: how would I add a personal screensaver replacing what is preloaded? what is the purpose and/or need of the sd card slot?, ho ...

HowardSpry
Level 1: Cadet

It seems that free to air tv channels STILL cannot be hidden or deleted when using the TTV 3 box, today, in September 2020, despite posts complaining about this lack of basic functionality going back years and related to previous releases of the TTV ...

bowee
Level 1: Cadet

Just installed a new box and the mute icon is fixed on the screen. How do we remove it?  

RIver24
Level 2: Rookie

I'm getting a Roku internal Error RE645 how can this be fixed 

jaynine
Level 1: Cadet

When i go to watch some shows now on 9now, it goes straight back to the app page.I have reloaded and restarted the system

SFM1
Level 1: Cadet

Hey,I have purchased latest Telstra TV box, already using existing Telstra ID.  However for whatever reason is not connected to a Telstra account.It would be really great if someone could help me create a new one.I cannot proceed activation of new Ro ...

Sturz1
Level 1: Cadet

why does it come up with player error when I go to watch a movie 

Hornet1975
Level 1: Cadet

I have just tried to resubscribe to KAYO for $15 through Telstra, however the email I have received states it is still being charged at $25/month

TVLily
Level 1: Cadet

Having trouble with Channel 11 WIN network FTA channels in the ACT (ie they have all been lost). Signal strength says 96% but signal quality is 0%. All the other Free to air channels are fine and working well with my Telstra TV so it seems that the a ...

NikkiF
Level 1: Cadet

I can't get 9now to work on my Telstra TV, every time I try opening a show it goes back to the main Telstra Screen. I have tried uninstalling the app and logging out and logging in again. This is also happening to a friend of mine. Has been happening ...

MarkVos
Level 2: Rookie

Anyone who has previously been using the Foxtel Now app has had the app upgraded to merge it with what is known as Foxtel Go. Foxtel have depreciated support for the stand alone Foxtel Now app. I tried to log in using the Foxtel Now app on the Telstr ...

Sapper79
Level 1: Cadet

The Telstra Box App has a section that reflect the library just like the Telstra box. Unfortunately I can't see my purchases on the app.

Bellamads
Level 1: Cadet

So the following Apps not working- 9now;10 open but when programme selected won’t play. 7Plus - opens when episode selected but have to continue to press play button every 10 secs to watch programme. Foxtel Now; SBS not working. Netflix, Stan, Binge ...

Fel24
Level 1: Cadet

After 1 year of use my Telstra TV box Failed this week, it keeps rebooting in loop cycle. I have attempted to rebooting waiting 20 Sec, hard reset but still same issue. Please help.

Fel24
Level 1: Cadet

My Telstra TV box keep rebooting and does not load, I have hard rebooted waited 20 Sec and reboot and all attempt have failed, Telstra rec support please help.

Whatsnext
Level 1: Cadet

Paid for 3 movies,can only watch one on my tablet ,always been able to watch on my TV ,and had no problems with any movie ,so what's changed?

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