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Trentmelb
Level 5: Eagle Eye

I've seen a lot of comments about Telstra TV customers being disappointed by the fact that we are unable to access Disney Plus.  But has Telstra officially commented on whether they will doing anything to get Disney Plus on our Telstra TV??

Marcus001
Level 1: Cadet

Hi Team,   screen mirroring for the Telstra TV device seems pretty poor. I can’t get any of my new Samsung devices to screen Mira to a Telstra TV using the new smart view Samsung feature Or quick share. I think it could possibly be that the new shari ...

JacquieC
Level 1: Cadet

Hi. Can i get the Sudder app on my Telstra TV?Thanks

FB07
Level 1: Cadet

Just received Telstra TV box. When I try to set up, it will not go past the wireless screen. It says it’s connected, but then doesn’t progress through the different options to finish setting up. What can I do?

SassyCassie
Level 1: Cadet

Anyone else having this issue? When I click on Binge it just sits on a black screen. I've tried to update the software on the Telstra TV but it tells me that it's up to date, so I'm at a loss as to what to do. Help!

TubeGeek
Level 1: Cadet

Just successfully set up our new Telstra TV3 which had been pre-activated with my Telstra ID.  When I go to the Telstra Box Office, it asks me if a different Telstra ID is the one I want (it is the same username as mine, but a different address - xxx ...

don1978
Level 1: Cadet
Kaza64
Level 1: Cadet

Can Someone give me the steps to retrieve my plus points for watching Box office movies plz. 

Oz_Bloke
Level 1: Cadet

You can join Telstra Plus if you:are over 18;have an active Telstra business or personal/consumer service; andhave a Telstra IDOnly my residential account is recognised and not my business.How do I correct this???

Tim831
Level 1: Cadet

I'm trying to activate my telstra tv and it won't activate I've put the code in through the online web site and logged in now it won't go past this point 

2Bois
Level 1: Cadet

I am absolutely bored of the Screen Savers that Telstra has on their Roku Powered Telstra TV boxes. I’m possibly asking a dead-end question, but after years of a boring Telstra Screen Saver. Is there any chance of livening this part of Telstra TV up? ...

Truey1
Level 1: Cadet

Odi

I am trying to watch Kayo but it keep dropping out.... not happy

KW35
Level 1: Cadet

I have not been able to get any live TV through my Telstra TV for the past couple of days. I have turned everything off and restarted but still not working. I have “contacted” Telstra help service via my Telstra app, and was told someone will be in c ...

abushby
Level 1: Cadet

Trying to set up britbox on my roku but the code issued is not recognised any tips on this at all would be helpfulcant get past the code page on the app  

Brookinchook
Level 1: Cadet

Hello I am trying to set up my new Telstra tv 3. It has connected to the wifi but will not do anything else. I cannot navigate to any other screen. Any ideas what I need to do please? 
Thanks!

lmstearn
Level 6: Bloodhound

Hi there,Having acquired the Telstra TV, came across this link:https://tv.telstra.com.au/portal/devices.htmlwhich seemed to be a cool way of viewing info (account related- or otherwise) of the device in the Telstra account login. Activating the url h ...

Thudson
Level 1: Cadet

I cancelled Kayo by mistake, is it possible to resubscribe?

Eddie67
Level 1: Cadet

When you look at a movie to rent and you decide to look at another and go back it always takes you back to the beginning why can't it take you back from where you were not from the beginning 

win9
Level 2: Rookie

After entering the code to linktv, and entering my login and password, the "Manage my Telstra TV appears to cycle and nothing happens. Previously, I have had no problems doing this. I have performed all the steps outlined in the help section, tried r ...

Bob244
Level 1: Cadet

Hi I’ve ran into a little problem the wifi will connect up to my phones fine but doesn’t seem to want to hook up to my Telstra tv or PlayStation 4Was working fine a few days ago but haven’t been able to connect up since

Hrid
Level 1: Cadet

Have 3 x Telstra TV and all are pixelating on the live TV. Mainly channel 10. If i plug TV direct to aerial there is no problems with the reception. Have reset thr Telstra TV and no change. Streaming works fine but live tv is broken

ZT2
Level 1: Cadet

Hii i am unable to active telstra tv. After putting code and after login i am unable to proceed. Thanks

Lacheb
Level 1: Cadet

Hi,can anyone tell me or paste a link to a site where I can buy a new power cable for the Telstra TV? I’ve tried other cables around the house but none fit. Thanks Laché 

nig67
Level 1: Cadet

i have activated my telstra tv and entered the activation code but the tv is only displaying the activation code still and im unable to navigate anywhere? 

Donna69
Level 1: Cadet

Trying to download Walking Dead and it is thinking about it and stays on the thinking page for ever.  Have already watched and downloaded season 9.  Why?

win9
Level 2: Rookie

After entering the code to linktv, and entering my login and password, the "Manage my Telstra TV appears to cycle and nothing happens. Previously, I have had no problems doing this. I have performed all the steps outlined in the help section, tried r ...

James71
Level 1: Cadet

I am getting a Telstra tv box this week and was wondering can I keep my tv antenna in my iq4 and still use the Telstra tv box with all my apps such as Netflix Stan and prime tv? thanks james 

IngridD
Level 1: Cadet

Hi, I just received a new Telstra TV and cannot get past the Wireless setup stage. I can set up new wireless connection and it accepts my password etc and shows strong connection. However it keeps asking to “update connection” which then cycles throu ...

grahami2006
Level 3: Gumshoe

Can I still have Telstra TV even though my tv, which is not a smart tv, But has a Foxtel box connected to it?

NicCusack
Level 2: Rookie

I downloaded the UFC App and started looking at its content. I decided I wanted access to the full set of features and so clicked through the menu options that asked for credit card details. At the end I had a message telling me that it had a problem ...

tonkar1962
Level 1: Cadet

Will Telstra TV work on the 4 g network? As we are rural WA and Foxtel is crap. To many repeats and to expensive to have the extra packages for more repeats so looking at Telstra TV

Ruby20
Level 1: Cadet

I have Foxtel with Telstra How do I connect Foxtel to Telstra TV

kingdom2017
Level 4: Private Eye

Hi, I already have NBN internet with Telstra and was thinking of adding Telstra TV?What Telstra TV version will I get? I was also interested in the gaming console but I don't see ps4? $22/mth (24mnths) on the Xbox One-S is not attractive especially c ...

lynettes
Level 2: Rookie

iPad, mobile all work except Telstra Tv

APO
Level 1: Cadet

Hey, our Telstra TV remote control is malfunctioning. It scrolls through the menu continuously without any buttons being pressed as if it were jammed but it’s not consistent. It has been like this for 2 days which has made our Telstra tv unusable.  W ...

kmay37
Level 1: Cadet

I sold my Telstra TV (which I owned outright) on 07/06/2018. I have been charged numerous times for Telstra Box Office purchases made by the person I sold the TV to. I have contacted the person who I sold the TV to via Facebook, and was advised that ...

CQMountaineer
Level 1: Cadet

My TV turns back on, to theTelstra TV svreensaver, after I turn off the TV when watching free to air. Downrigh annoying.

Jo144
Level 1: Cadet

How can I view Apple TV using Telstra Tv?  

Mummaray
Level 1: Cadet

How do I go about getting a second telstra Tv box?

Gunzel99
Level 1: Cadet

My Teltra TV remote has failed.

How can I contact Telstra to request a new one?

Seems I can't make direct contact with Telstra because everything is closed down due to the virus situation. I've tried the phone, the website and the various Telstra apps.

...

HAREY80
Level 1: Cadet

I am beyond frustrated, I have been trying to a) phone telstra and b) use the app to contact a person to extend my now overdue bill. I already had an extension to yesterday, have done a part payment and need to arrange a new payment extension. I just ...

LiamSpooner14
Level 2: Rookie

I watch box office on my tablet or phone and use Chromecast to play.. is this feature no longer available??

Alice20
Level 1: Cadet

Telstra tv box office not loading a movie when it says the movie is ready to watch I press ok and it goes back to the purchase options. I have now been charged 4 times for one movie.

1dug
Level 1: Cadet

Other than free to air catch up, is there anything to watch without a subscription?

Spag59
Level 2: Rookie

The internet has been down for 3 weeks. It is working again now. The only hazard has been the SBS app. It will not let me get any further than the log in page. After I submit all my log in details it goes straight back to the app icon. I have uninsta ...

LaCroix
Level 1: Cadet

I'm keen to get a Telstra TV (v3) and have been weighing it up against the Nvidia Shield. The only thing holding me back right now from going with Telstra TV is that some key functionality (home, search, live TV, etc) doesn't appear to be available w ...

Wotto1
Level 1: Cadet

Telstra box office movies is advertised as no subscription or fees required and a pay as you go service where you can rent or buy movies . Why when I try to access the app does it tell me I have to pay $9 for Telstra Tv per month ? The information Te ...

Therealajk
Level 2: Rookie

I got Telstra TV 6 months ago and haven't had an issue, yesterday I tried to access the nba app and it kept crashing. Tried all the various troubleshooting fixes and now I can't even connect to the internet. It picks up my modem but won't connect.  P ...

Donna777
Level 1: Cadet

What type of voucher do I need to get to buy movies on telstratv boxoffice

Marcus001
Level 1: Cadet

Hi Team,   screen mirroring for the Telstra TV device seems pretty poor. I can’t get any of my new Samsung devices to screen Mira to a Telstra TV using the new smart view Samsung feature Or quick share. I think it could possibly be that the new shari ...

TubeGeek
Level 1: Cadet

Just successfully set up our new Telstra TV3 which had been pre-activated with my Telstra ID.  When I go to the Telstra Box Office, it asks me if a different Telstra ID is the one I want (it is the same username as mine, but a different address - xxx ...

don1978
Level 1: Cadet
Oz_Bloke
Level 1: Cadet

You can join Telstra Plus if you:are over 18;have an active Telstra business or personal/consumer service; andhave a Telstra IDOnly my residential account is recognised and not my business.How do I correct this???

Tim831
Level 1: Cadet

I'm trying to activate my telstra tv and it won't activate I've put the code in through the online web site and logged in now it won't go past this point 

abushby
Level 1: Cadet

Trying to set up britbox on my roku but the code issued is not recognised any tips on this at all would be helpfulcant get past the code page on the app  

Brookinchook
Level 1: Cadet

Hello I am trying to set up my new Telstra tv 3. It has connected to the wifi but will not do anything else. I cannot navigate to any other screen. Any ideas what I need to do please? 
Thanks!

Thudson
Level 1: Cadet

I cancelled Kayo by mistake, is it possible to resubscribe?

Eddie67
Level 1: Cadet

When you look at a movie to rent and you decide to look at another and go back it always takes you back to the beginning why can't it take you back from where you were not from the beginning 

nig67
Level 1: Cadet

i have activated my telstra tv and entered the activation code but the tv is only displaying the activation code still and im unable to navigate anywhere? 

Bluejay2
Level 2: Rookie

Hiwalking dead is available. But it won’t load at all. I have tried other TV series they won’t load either. 
what is happening??

Milton77
Level 1: Cadet

I have just started a free trial with the new streaming service BritBox, signed up online and set up on one Telstra TV box.  It asked me to sign in to my account, and then enter the numbers on the TV screen, which I did.  Then wanted to set up on our ...

Jamain
Level 1: Cadet

Won’t let me access live pass as a Telstra customer

JFS61
Level 1: Cadet

I have 2 Telstra tv boxes that came with $125 credit. I am trying to activate the credit and it asks for a code. I do not have one. Where can I find the code?

CassL
Level 1: Cadet

Months ago someone posted that closed captions keeps resetting itself and coming on. This always happens to me when watching ABC IVIEW or SBS on demand. Why has Telstra not fixed this?

Michaelseears
Level 1: Cadet

not happy. why are my tv-shows now only have 2 shows

dda
Level 1: Cadet

received message below .Please allow icloud emails to be sent to bigpoind addressess  and let me know  Action: failed Status: 4.7.1 Remote-MTA: dns; extmail.bigpond.com Diagnostic-Code: smtp; 550 5.7.1 Connection refused - IB115. 17.58.23.197 is blac ...

Libra11
Level 1: Cadet

How do I get activation code - which is supposed to be my ID sign-in to my Telstra account - which is more than the 8 characters they say it should be ?  Please help ?  There is no-one at Telstra to help so ringing them again is useless.

Jr83
Level 1: Cadet

Hey guys, Do you know when is Disney+ available on telstra tv? Whose interest in telstra monopoly to slow it down? Binge and kayo arrived very quickly.

SheriffofOz
Level 1: Cadet

My Telstra TV has been working no problems via HDMI 2 Receiver 2 Projector since installed 6months ago, then 3 days ago it stopped
What happensTurn power on Telstra TV,Telstra TV logo appears,it then goes to black,then to just a blue screen,Navigation ...

ozwanderer
Level 2: Rookie

The Lenovo connects and works for about 2 minutes then shuts the connection. With no other changes my older Toshiba Satellite connects and stays connected. Both laptops are running the latest Win10 version.

Archie-Luna19
Level 1: Cadet

I just purchased a season pass on my Telstra TV which is linked to my mobile number and it says down the bottom it will be charged to my Telstra account yet I can’t watch any of the episodes? It’s been about 15 minutes since I purchased it.

Helvetica
Level 1: Cadet

Hi, recently installed a TV3, and curious to know if there is an inbuilt / online manual for a number of questions i have eg: how would I add a personal screensaver replacing what is preloaded? what is the purpose and/or need of the sd card slot?, ho ...

HowardSpry
Level 1: Cadet

It seems that free to air tv channels STILL cannot be hidden or deleted when using the TTV 3 box, today, in September 2020, despite posts complaining about this lack of basic functionality going back years and related to previous releases of the TTV ...

bowee
Level 1: Cadet

Just installed a new box and the mute icon is fixed on the screen. How do we remove it?  

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