Level 1: Cadet

Bigpond movies (Downloading Widevine)

Hi, my name is Angela.

I recieved an email from telstra stating that I can get a free bigpond movie on them every thursday.

I thought I'd finally try it out, so I did. I got the code, created a login and redeemed my code.

Now this is where the problem takes place... I was instructed to download a program called "Widevine" so I

can rent and watch my movies. An error: "Installation failed. Please try again." I tried this multiple times with the 

same result. I am using a laptop with windows 8.1 if this helps.


Can someone please help explain why this is not working? :/

Thank you

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Telstra (Retired)
Telstra (Retired)

Re: Bigpond movies (Downloading Widevine)

Hi Angela


Firstly sorry for the delay in responding to your post.


To receive assistance with the BigPond Movie concerns, please speak with our BigPond Movies team either by calling 1800502502 or via email help@bigpondmovies.com.


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