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Level 3: Gumshoe

Bigpond TV Channels coming up as metered content

 Tonight I loaded bigpond tv on my smart tv and went to BPM channel. I noticed it says in the top right corner that the channel is 

"Metered" where it normally says "Unmetered"

 

Has bigpond tv changed to being metered? On the screen where you select either Sports Fan, AFL or BPM channel, it says "Bigpond Unmetered" with a green dot next to it.

 

What's going on? Is it metered or not?

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2 REPLIES 2
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Level 3: Gumshoe

Re: Bigpond TV Channels coming up as metered content

Ant telstra reps able to help with this? Last night BPM showed as unmetered, tonight it shows as metered.

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Telstra (Retired)
Telstra (Retired)

Re: Bigpond TV Channels coming up as metered content

Hi Cabji, 

 

Thanks for using Crowd Support. We may need to remove the usage if you have been slowed or check if this was recorded as metered. Please call Telstra Technical Support team on 133 933 they can run some tests and check on this for you. 

 

 

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