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Level 1: Cadet

Box Office credit expired before expiry date

Hi,

I had $75 credit that expires 1st June 2020. $19 remained of this credit and I tried to redeem the credit today, 31 May 2020, but my account credit shows zero. This is incorrect as my credit should not have expired until 1st June 2020 as it states in my 'my offers'

 

My TelstraID is <edited for privacy>

Can you please correct my account credit

 

Thank you 

Regards

Elle Tsividis

 

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