Re: Can’t download movie

Scott_Sim

Over 20 minutes and still “loading...” purchased movie.

Checked internet. >50 Mbps

What’s going on????

KieranB

Hi Scott.

Sorry for the frustrations that this may be causing for you.

I would recommend going to our Telstra Box Office support page for further assistance with this.

Please let me know if this helps.

-Kieran

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Stef_3

Just checking back in to see how you went and if you need any further help or support?

- Stef

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Can’t download movie