Solved: Re: Chromecast Function iOS - Telstra CrowdSupport

jordanmess

The ability to chromecast from the iOS app (Telstra Box Office) has not worked for months. Any ETA on a fix?

MammaB

Hi jordanmess, if you have a look at the following this may help. If you click on https://tel.st/glt4x It may also be worth uninstalling the App and then reinstalling it.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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View solution in original post

MammaB

Hi jordanmess, if you have a look at the following this may help. If you click on https://tel.st/glt4x It may also be worth uninstalling the App and then reinstalling it.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

jordanmess

Thank you reinstalling the App (despite it already being the latest Telstra TV Box Office Version) fixed the issue.

MammaB

Hi jordanmess, That is fantastic to hear and thank you for letting me know that helped. We are here 24x7 should you need a hand again.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines